CultureMonkey logo

Privacy Policy

Last updated on: Jan 01, 2024

This privacy policy (“Policy”) explains how CultureMonkey Private Limited or any of its affiliates or subsidiaries (“We,” “Us,” “Our”) processes Personal Data collected from You.

  1. DEFINITIONS

    1. “Controller” means the natural or legal person, public authority, agency, or other body which alone or jointly with others, determines the purposes and means of the processing of Personal Data.

    2. “End-User” means any person or entity with whom the Subscriber interacts using the Service(s).

    3. “Personal Data” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, or location data.

    4. “Process” means any operation or set of operations performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure or destruction.

    5. “Processor” means a natural or legal person, public authority, agency, or other body that Processes Personal Data on behalf of the Controller.

    6. “Service(s)” shall have the meaning ascribed to it in the Terms of Use.

    7. “Subscriber” means the natural or legal person that has subscribed to the Service(s) by agreeing to the Terms of Use.

    8. “Terms of Use” means the binding contract between Us and You which governs the access and use of the Service(s) by You, available at https://app.culturemonkey.io/terms

    9. “Website(s)” means the websites that We operate.

    10. “You” and “Your” means an identified or identifiable natural person whose Personal Data We process as a Controller.

  2. PERSONAL DATA COLLECTED BY US

    1. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

    2. Our website and online services are designed for businesses and are not intended for personal, family, or household use. Accordingly, we treat all personal information covered by this Privacy Policy as pertaining to individuals acting as business representatives, rather than in their personal capacity.

  3. INFORMATION YOU PROVIDE TO US

    1. Contact and account information, such as your first and last name, company name, email and mailing address. When You subscribe to any of Our Services including any subscriptions for free trials during the Trial Period (s) by agreeing to the Terms of Use, We collect sign-up and account information including Your name and e-mail address, phone number, username, and password.

    2. Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.

    3. Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

    4. When You submit web forms on Our Website(s) or as You use interactive features of the Website(s), including providing feedback or suggestions, making requests, or participating in surveys, contests, webinars, events, podcasts, promotions, sweepstakes, requesting customer support, or otherwise communicating with Us; When You provide testimonials, forms or information to Us in other contexts.

  4. LEGAL BASIS FOR PROCESSING (EEA REGION)

    1. If You are a data subject from the European Economic Area, Our legal basis for collecting and using the Personal Data described above will depend on the Personal Data concerned and the specific context in which We collect it.

    2. We will normally collect Personal Data from You only where We need it to perform a contract with You, where the processing is in Our legitimate interests and not overridden by Your data protection interests or fundamental rights and freedoms, or where We have Your consent. In some cases, We may also have a legal obligation to collect Personal Data from You. If We process Personal Data with reliance on Your consent, You may withdraw Your consent at any time.

  5. HOW WE USE YOUR PERSONAL INFORMATION

    To operate our Services:

    • Provide, operate, maintain, secure, and improve our Services.

    • Respond to your requests, questions, and feedback.

    • Provide information about our Services.

    • Communicate with you about our Services, including by sending you announcements, reminders, updates, security alerts, and support and administrative messages.

    • Understand your needs and interests, and personalize your experience with our Services and our communications.

  6. HOW WE SHARE YOUR PERSONAL INFORMATION

    1. Affiliates - We may share your personal information with our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.

    2. Service providers - We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate our Services (such as customer support, hosting, analytics, email delivery, marketing, identity verification, and database management services).

  7. INTERNATIONAL TRANSFER

    1. We mainly Process Personal Data in the United States of America. However, We may transfer Personal Data outside the United States of America if needed. We will ensure that the recipient of Your Personal Data offers an adequate level of protection that is at least comparable to that which is provided under applicable data protection laws.

    2. If You are a resident of the European Economic Area and when Your Personal Data is processed outside EEA, We will ensure that the recipient of Your Personal Data offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of Personal Data as approved by the European Commission, or We will ask You for Your prior consent to such international data transfers.

  8. HOW LONG DO WE RETAIN YOUR PERSONAL DATA

    We retain your personal data collected by Us for as long as we provide the Service to you and until requested to delete your personal information, or as needed to comply with our legal obligations, resolve disputes, or enforce our legal rights. We may keep your personal information in our encrypted and archived backups for up to 90 days from the point of termination of the Service.

  9. SECURITY OF DATA

    We use appropriate technical and organizational measures to protect the Personal Data that We collect and Process. The measures We use are designed to provide a level of security appropriate to the risk of Processing Your Personal Data. If You have questions about the security of Your Personal Data, please contact Us immediately as described in this Policy.

  10. YOUR RIGHTS

    You are entitled to the following rights:

    1. You can request Us for access, correction, update, or request deletion of Your Personal Data.

    2. You can object to the Processing of Your Personal Data, ask Us to restrict processing of Your Personal Data, or request portability of Your Personal Data.

    3. You have the right to opt-out of marketing communications We send You at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails We send You. To opt out of other forms of marketing (such as postal marketing or telemarketing), please contact Us.

    4. Similarly, if We have collected and processed Your Personal Data with Your consent, then You can withdraw your consent at any time. Withdrawing Your consent will not affect the lawfulness of any processing We have conducted prior to Your withdrawal, nor will it affect the processing of Your Personal Data conducted in reliance on lawful processing grounds other than consent.

  11. CONTACT INFORMATION

    You may contact us if You have any inquiries or feedback on Our personal data protection policies and procedures, or if You wish to make any request, in the following manner.

    Email Address: legal@culturemonkey.io

  12. CHANGES TO THE POLICY

    We keep this Policy under regular review and may update this webpage at any time. This Policy may be amended at any time and You shall be notified only if there are material changes to this Policy.