Gauge the mood of your employees with a pulse survey.
Companies have also realized that during tough times, it is an engaged workforce - employees who are ready to go the extra mile for an organization - that can sustain the company and its operations.
One of the hygiene practices of employee engagement is to frequently listen to the needs of your employees, analyze their feedback, and proactively act on it.
Might sound easy but it is far from it.
- Employees have to wait for annual surveys to voice their concerns and opinions. The long wait is enough time for an employee to go from being engaged to disengaged and ultimately, quit the organization.
- If the survey has a large number of questions, your employees are bound to feel overwhelmed or might end up not participating at all!
- Receiving a lot of feedback at one time of the year will leave the organization and the HR trapped under piles of issues to be resolved on priority.
What can help the situation?
See how employee pulse survey would look like in CultureMonkey's employee survey tool.
Table of contents:-
- What is a pulse survey?
- How to choose questions for pulse surveys?
- Pulse survey benefits
- How long should my pulse survey be?
- What makes pulse survey more effective?
- How can you get the most out of pulse surveys for your company?
- What can pulse surveys measure?
- Pulse survey vs engagement survey
- How often should you run pulse surveys for your employees?
- Pulse survey questions that deserve a place in your employee survey
- Take the guesswork out of creating pulse surveys with CultureMonkey
What is a pulse survey?
Just as the term ‘pulse’ suggests, pulse surveys are short, quick surveys carried out at frequent intervals, with a minimum number of questions that could garner better responses to asses your employees' engagement levels.
Employee pulse surveys help you in reducing respondent fatigue by measuring the engagement levels of your employees more regularly and with fewer questions. The primary objective of a pulse survey is to give you a real-time visibility into what your employees are thinking and feeling, and enables you to take swifter actions to resolve employee issues; without having to wait on the annual survey results.
How to choose questions for pulse surveys?
Let’s be honest, there is no one way of doing this, but there definitely is a process you can follow.
When it comes to strategizing your employee pulse survey questions, first, decide the objective of your survey. You might want to check your employees' reactions to the recent change in your HR policy, or you may want to do a post-appraisal pulse check, or even keep a tab on your employees' well-being during the pandemic.
Once the objective has been nailed down, put in place a proper structure for the employee survey. Eliminate any fluff and be direct when you are asking your employee pulse survey questions.
While setting up your employee pulse survey questions, be mindful of including crisp, direct questions that get actionable responses rather than routine long-form questions.
You can also include open-ended questions as a part of the survey, as this ensures that you get raw and unfiltered feedback, which can be analyzed to understand employee sentiments.
Even though open-ended questions are a great way to gather employee feedback, analyzing a large volume of subjective responses is not humanely possible. In that case, you could engage a people analytics platform to run the pulse survey questions. CultureMonkey, for instance, will help you analyze the sentiments of your employee feedback in a matter of minutes, irrespective of the volume of anonymous feedback you receive.
Not only that, its AI-based algorithm will give you actionable insights and personalized action recommendations based on employee feedback to enable you to increase employee engagement within your teams.
Pulse survey benefits
Employee pulse surveys are typically short, focused surveys that are conducted on a regular basis. Following pulse survey questions are a great way for employers to gain insight into their employees' feelings about their current work environment, processes, and policies.
The benefits of a pulse survey for employers are numerous. Here are a few of the most significant:
Increased employee engagement
Pulse surveys provide employers with an opportunity to get feedback from employees on a regular basis, which helps engaged employees in the organization. This helps employers create an environment where employees feel heard, valued, and respected.
Pulse surveys also allow employers to gauge morale and satisfaction levels, which can help them understand what changes they may need to make to keep employees motivated and satisfied.
Pulse feedback helps employers better understand their employees' needs and concerns. This allows employers to quickly address any issues that arise and make proactive changes that can improve internal communications. Pulse surveys can also help employers identify areas where they can better support employees and create a more positive work environment.
Employee pulse surveys provide employers with real-time feedback, which can help identify areas where productivity could be improved. This allows employers to make timely changes that increase efficiency and get more out of their employees.
Improved employee retention
Pulse surveys can help employers identify areas where employees feel undervalued or unappreciated. This allows employers to make changes that can help retain employees and reduce turnover. Employee pulse survey questions also allow employers to show employees that their opinions are valued and that their feedback is taken seriously.
Pulse survey questions provide employers with real-time data that can be used to make informed decisions. By gathering feedback from employees on a regular basis, employers can gain insight into areas where they need to make changes or improvements. This allows employers to identify areas of opportunity and make strategic decisions that can help the company values.
Improved employee recognition
Employee pulse surveys provide leaders with an opportunity to recognize and reward employees for their efforts. By understanding employee needs and concerns, employers can create tailored recognition programs that make employees feel appreciated. This can help increase employee engagement and satisfaction and boost morale and productivity.
Improved employee performance
Pulse surveys can help employers identify areas where employees need additional support or training. This allows employers to provide employees with the necessary resources and tools to perform their best.
How long should my pulse survey be?
A pulse survey should be short and to the point - typically no longer than 5 minutes. Make sure to ask survey questions that are relevant to the topic and easy to understand. It should include questions that measure satisfaction levels, engagement, and overall sentiment.
But the frequency of the pulse survey should directly influence the number of questions:
- Monthly: 10–15 questions
- Quarterly: 15–20 questions
- Bi-annual: 20–30 questions
Employee survey questions should be worded in a way that encourages open-ended responses. For example, ask, "How satisfied are you with the service you received?" instead of "Rate your satisfaction with the service you received."
The survey should also provide clear instructions on how to answer each question. Additionally, it should provide an option for respondents to leave comments or feedback at the end of the survey. Finally, the survey should include an opt-out option for respondents who do not wish to participate.
What makes pulse survey more effective?
Pulse surveys are an effective way of measuring employee engagement and satisfaction. They provide quick feedback on how employees are feeling and can be used to identify areas of improvement. Pulse survey questions are more effective than traditional surveys because they:
- Provide frequent feedback: These are conducted more frequently than traditional surveys, allowing organizations to get a better sense of how employees are feeling on a regular basis. This frequent feedback can help organizations identify problems and take action before they become more serious.
- Require less effort: This type of survey requires less effort from employees because they are shorter and more focused than traditional surveys. This makes them less intimidating and more likely to be completed.
- Focus on specific topics: Traditional surveys often ask a wide range of questions about different topics. However, pulse survey questions focus on specific topics that are designed to measure employee engagement on a particular topic. This makes it easier to analyze the results and identify areas of improvement.
- Access to real-time data: Pulse surveys allow organizations to access real-time data, which can be used to make rapid decisions. This data can be used to identify trends and adjust strategies quickly to improve employee engagement.
- Engage employees: Pulse surveys are an effective way to engage employees and show that their feedback is valued. Employees are more likely to respond to pulse survey questions if they feel that their input is taken seriously and can be used to improve the employee experience.
- Easy to analyze: Pulse surveys provide quantitative data that is easy to analyze. This data can be used to identify areas of improvement and develop strategies to improve employee engagement.
- Flexible: Pulse surveys can be adapted to different scenarios, allowing organizations to tailor them to their specific needs. This flexibility allows organizations to measure different aspects of employee engagement and satisfaction.
- Easy to deploy: Pulse surveys can be deployed quickly and easily, making them ideal for organizations that need to collect feedback quickly.
- Improved accuracy: Pulse surveys are designed to measure employee engagement on a specific topic, which makes the results more accurate than traditional surveys.
- Improved decision-making: Pulse surveys provide organizations with more data, which can be used to make better decisions and improve employee engagement.
How can you get the most out of pulse surveys for your company?
Pulse surveys are a great way to keep track of employee satisfaction, engagement, and productivity levels. They provide companies with valuable insights into what’s working and what’s not so they can make informed decisions and improvements.
Here are a few tips to help you get the most out of pulse surveys for your company.
- Ensure the questions are relevant: Pulse surveys should focus on specific topics relevant to your company’s goals and objectives. Consider what matters most to your organization and ensure the pulse survey questions you’re asking reflect that.
- Keep it simple: Don’t overload your employees with too many questions or long, confusing ones. Try to keep it simple and to the point.
- Offer anonymous feedback: Employees should feel comfortable providing honest feedback without fear of repercussions. Allow for anonymous feedback to ensure you’re getting truthful responses.
- Set a regular schedule: Try to set a regular schedule for your pulse surveys, so your employees know when to expect them. This will help ensure everyone is participating and that you’re getting up-to-date information.
- Follow up on results: Once you’ve collected the responses, it’s important to follow up and take action. Make sure to review the results and address any issues or concerns that have been raised.
What can pulse surveys measure?
Pulse survey has become a popular tool for employers to measure and assess their overall organization. Here are the top crucial factors that employers measure through pulse questions.
Engagement measures how passionate and connected employees are to the organization and its mission. Pulse surveys allow employers to measure engagement levels over time and assess the impact of initiatives and changes on the organization. This data can help employers identify strategies to increase engagement and bolster employee morale.
Pulse surveys help employers understand what motivates employees in their roles and identify opportunities to improve job satisfaction. This data can help employers create an environment that is conducive to employee happiness and productivity.
Pulse surveys allow employers to assess employee morale over time and identify areas where morale could use a boost. This data can help employers create an engaging and supportive work environment for their employees.
Company culture is the shared values, beliefs, and behaviors of the organization. Pulse surveys help employers assess the effectiveness of their culture and identify areas where they can improve, for example, the company's diversity and inclusion. This data can help employers create a culture that is supportive of their employees and their goals.
Job performance measures how well employees are meeting their goals and expectations. Pulse surveys allow employers to assess job performance in order to identify areas of improvement and provide feedback to employees. This data can help employers ensure that their employees are performing at their best and meeting their goals.
Employers measure team dynamics by asking pulse survey questions about collaboration, trust, team engagement and communication. These surveys can also be used to gauge how well team members are working together and if any improvements need to be made.
Pulse survey questions about work life balance, workload management, and job satisfaction can be asked. This helps to identify areas where workloads can be reduced or better managed.
Pulse surveys can also measure employees’ career development. Questions can be asked about professional development opportunities, training, and meaningful recognition. These insights can be used to develop plans and initiatives to aid in employee development.
Pulse surveys can help employers measure how effectively they communicate with their employees. Pulse survey questions about communication methods, feedback, and communication channels can be asked. This information can be used to identify areas where internal communications can be improved.
Pulse surveys can help employers measure the recognition level they provide to their employees. Questions can be asked about rewards, recognition, and appreciation. These insights can be used to create plans and initiatives to better recognize employees’ efforts.
Pulse survey vs engagement survey
Pulse surveys and engagement surveys are two of the most popular methods of collecting feedback from employees. The two surveys have their similarities but also their differences.
Pulse surveys are designed to provide more frequent feedback from employees than traditional engagement surveys. They use short and quick surveys that allow for quick answers from employees, usually weekly or bi-weekly.
This allows for collecting more timely feedback, allowing leaders to quickly adjust their processes and strategies. Pulse surveys are also often anonymous, which helps to create a more trusting environment where employees feel comfortable responding honestly.
On the other hand, the employee engagement survey is typically longer and more comprehensive surveys that measure employee attitudes and opinions on various workplace topics. These surveys provide deeper insights into employee engagement and satisfaction, allowing leaders to make more informed decisions.
Engagement surveys are also often conducted as quarterly or annual employee surveys, allowing leaders to track the progress of their engagement initiatives over time.
When it comes to the positives of each survey, both pulse surveys and engagement surveys can provide valuable insights into employee attitudes. Pulse surveys are ideal for gaining quick feedback to help make more timely decisions, while engagement surveys provide more in-depth insights that can help leaders understand the overall health of their organization.
How to interpret employee pulse survey responses?
When interpreting employee pulse survey responses, it is important to look at both individual and collective responses. By looking at individual responses, employers can better understand the individual’s opinion of the company and their role.
This helps employers identify areas of improvement and address any issues that may negatively impact an employee experience.
In addition to looking at individual responses, employers should also look at collective responses. This will allow them to identify any common themes or trends in the responses that can be used to create a better work environment.
For example, if several employees reported a lack of recognition or appreciation for their work, the employer can take steps to ensure that employees are being recognized and rewarded appropriately.
When comparing individual responses to collective responses, looking at both the positive and the negative is important. While it may be tempting to focus solely on the positive aspects of the survey responses, it is also important to take note of any negative responses.
By taking the time to interpret employee pulse survey responses, employers can gain a better understanding of their workforce and create a more supportive and engaging work environment. This will benefit employees and create a positive workplace culture that will help attract and retain quality talent.
How often should you run pulse surveys for your employees?
When it comes to pulse survey frequency, there is no one-size-fits-all approach. Even though it is essential to send surveys regularly, you should make sure that you are not sending them too frequently.
One way to determine the frequency of your surveys is to know how much time you would need to act on the feedback received.
Here’s an example.
Alex is an HR at a real estate project management company with 3700 employees. He sends well-drafted surveys to employees every second week and receives great appreciation from his manager for taking the initiative. However, over the course of time, Alex noticed a sharp decline in the response rate to the surveys.
What do you think happened?
Even though Alex was proactively asking for employee feedback, he failed to acknowledge the responses received. And employees who didn’t see their feedback being acted on slowly lost interest and stopped responding to the surveys that Alex was sending out with so much enthusiasm.
The point we are trying to make here is, chart out how much time your organization would take to run, analyze and act on employee feedback, and work backward to decide the frequency of your pulse surveys.
For sure, employee pulse surveys can get you quick feedback and results, but you need to be mindful of the fact that, it is your timely action on the feedback received that will ultimately determine the success of your pulse survey mechanism.
However, to go through all the feedback, prioritize the more pressing ones, and act on them in a timely manner is a more tedious task than it sounds.
That's why we think you could do this with some professional help from pulse survey software.
For example, CultureMonkey provides you with a bottom-up feedback management system that not only lets you track the status of your employees’ feedback but also helps you in sending an acknowledgement to your employees once their feedback is resolved.
Pulse survey questions that deserve a place in your employee survey
We have arranged our choice of employee pulse survey questions in such a way that it is easier for you to include them based on the employee engagement drivers you want to measure in your survey.
Click to copy survey questions   content_copy
- Do you believe that you are rewarded fairly for the work that you do?
- Do you feel that reward frequency is handled in the same way for every employee?
- Are there any other benefits you think that the business could offer which would make working here more valuable?
- How important do you think rewards are to motivate you to complete tasks?
- Do you think rewards should be tailored to the individual or be universal?
- Do you feel valued and appreciated regularly by the business?
- Is the recognition you get from your manager meaningful enough?
- Do you have any recommendations on how the business can recognize employees more effectively?
- Do you feel supported by your colleagues and managers?
- How do you think recognition impacts morale and motivation in your team?
- Do you feel you have enough autonomy over the way you do your work?
- Do you have the freedom to put your best foot forward?
- Do you feel that you need more responsibilities from your project/team?
- How often do you feel you can make decisions without a manager's approval?
- Do you feel you have the freedom to take risks in your work?
- Growth & development
- Do you have enough opportunities to learn and develop new skills?
- Do you think your manager shows a genuine interest in your career goals?
- In terms of training and professional development, what would you like to see us offer to align with your career goals?
- How often do you take part in activities that help you grow and develop professionally?
- How satisfied are you with the current career growth and development opportunities you have access to?
- Does the leadership share necessary information about the company with employees?
- Do you have enough opportunities within the organization to voice your opinions and concerns?
- How can we further improve communication in our organization?
- How often do you feel you are given enough information to make decisions?
- How often do you feel that our communications are clear and concise?
- Do you find your manager supportive?
- Do you feel like the management team here is fostering a good work culture?
- What three words would you use to describe our culture?
- Is there anything you would like to see management do differently?
- Do you feel that management is accessible and approachable?
- Do you think our senior leaders are visible and reasonably accessible to employees?
- Does your manager communicate a clear picture of your team’s direction?
- What are the things you would change if given a leadership opportunity in your team?
- Are there any areas where you feel that our leadership team could improve?
- Do you feel that the leadership team allows for a healthy work-life balance?
- Do you have the resources and tools to contribute effectively at work?
- Are you frequently involved in the decision-making process related to your work?
- What measures can be taken to make you feel more involved in your role?
- How satisfied are you with your current level of involvement in the organization?
- Do you feel your opinions and ideas are valued within the organization?
- Are you frequently encouraged to come up with new ideas?
- Do you think your organization has a culture that is open to risk-taking?
- According to you, what would make it easier for you to contribute ideas?
- Are there any areas of innovation you would like to see us focus on most?
- How can we ensure our organisation stays ahead of the curve in terms of innovation?
- Work environment
- Do you feel that the vibe of the workplace is positive and motivating?
- Do you have a comfortable space to work from home with good internet connectivity?
- Do you feel accepted and respected in the workplace? If not, how can we help you with that?
- Do you feel safe and secure in the work environment?
- Do you feel you have a good work-life balance in the work environment?
- Work-life balance
- Do you find your work schedule flexible enough to manage your family or personal life?
- Do you think we should offer mental health services, like stress and anxiety management classes, for our employees?
- What policies can we introduce to give you a better work-life balance?
- How often do you take time off during the week to relax or spend time with family/friends?
- Do you feel your work-life balance has improved since you began working for this company?
- Do you think your workplace promotes a physically healthy lifestyle?
- Do you feel it is important to have a well-defined corporate wellness program in an organization?
- If you could wave a magic wand and add a mandatory wellness policy, what would that be?
- How do you rate your overall feeling of wellness?
- Do you have any emotional or physical health concerns that you would like to address?
- How likely are you to recommend this company to your friends and family?
- If you were offered the same job at another organization, how likely is it that you would stay?
- How satisfied are you working with us?
- Do you feel the company has your best interests in mind?
- How would you rate the overall benefits offered by the company?
- Purpose alignment
- Are you aware of how your work contributes to the overall vision of the organization?
- Are you happy with your current role relative to what was described to you?
- What do you think can be improved about our company’s CSR?
- How aligned are you with the purpose of our organization?
- Do you feel that our organization’s purpose is inspiring and motivating to you?
- Meaningful work
- Do you feel like you are creating an impact with your work?
- Do your personal career goals align with the role assigned to you in the organization?
- What does meaningful work mean to you?
- Do you think that there are meaningful parts to your job?
- Does your work align with your own personal values and goals?
Take the guesswork out of creating pulse surveys with CultureMonkey
CultureMonkey's employee engagement platform is designed to take the guesswork out of creating pulse surveys. Our platform provides powerful analytics to help you better understand your employees and their engagement levels.
With our easy-to-use dashboard, you can quickly create employee surveys tailored to your organization's needs. You can also find real-time data into trends and actionable insights to help you make informed decisions.
We provide comprehensive reporting, so you can track progress over time and ensure your organization is on the right path. Our platform also enables you to easily collaborate with colleagues, so you can make sure everyone is on the same page.
CultureMonkey's pulse survey tool guarantees full secrecy and privacy for all employee interactions. Our GDPR-compliant tool allows employees to share their thoughts through pulse surveys and provides complete security for all employee responses. Additionally, a chat feature within the platform allows employers to anonymously address employees' feedback.