Employee feedback your people trust you to act on
Collect candid responses, make sense of them in minutes, and turn each one into an owned action your people can see. When feedback leads somewhere, people keep talking.
AskCooper
Turn raw open-text into clear, prioritized understanding, so no comment goes unread and none goes unanswered.
Sentiment is scored on every response. Themes surface the topics behind the score, with the verbatims one click away. Each comment ties to the engagement driver it affects, so you act on causes, not noise.
AI sentiment you can verify and adjust: an admin can correct any tag or driver mapping, so the analysis stays accurate and yours.
AskCooper, CultureMonkey's AI engine, reads the open-text, surfaces the hotspots, and suggests where to act. Question your feedback in plain language and get an answer in seconds, in-platform and in Slack.
AskCooper respects role-based access, so a manager only ever sees their own team.
See how teams turn comments into action they can track.
Reply to an anonymous comment and the employee can reply back, with identity protected. Turn that thread into an action plan with an owner and progress the employee can see. When people watch feedback become change, trust grows and the next survey gets more honest answers.
Reach everyone on any channel and in any language, turn every comment into owned action, and run it day to day with the capabilities teams expect.
Reach every employee where they already are: in the flow of work, on the frontline, on a shared device, or with a single text. Keep one channel open between surveys, so feedback never waits for the next cycle.
Email
Slack
MS Teams
WhatsApp
SMS
QR code
KioskComments are translated for analysis and shown beside the original, so nothing is lost in interpretation. Multilingual support lifts participation across regions and gives HR one comparable picture worldwide.
How supported did you feel by your manager this week?
Assign an owner, tie each action to the driver it fixes, and track the feedback-to-action ratio so nothing stalls. Employees watch their comment move from raised to resolved.
The day-to-day capabilities teams rely on, included from day one, not sold back to you as add-ons.
Connect feedback to measurable outcomes, track impact over time, and back strategic calls with evidence.
Spot early shifts in sentiment, understand what's driving them, and act before they grow.
Create space for honest team-level input and step in at the right moment, while keeping trust intact.
See how teams make every comment count.
With omni-channel reminders through WhatsApp and text, we reached nearly 80% participation. The detailed reporting and live dashboard helped us build actionable strategies.
In just seven days, CultureMonkey launched our survey to 2,000 employees across multiple geographies and five languages. A feat that would normally take 45 days.
QR codes, multilingual support, and open comment analysis helped our managers understand culture deeply and have more meaningful conversations, something that was not possible before.
CultureMonkey blended our engagement methodology with their research-backed questions, adding depth and relevance to our insights. Their support team was responsive and proactive.
Most teams arrive from manual comment-sifting or a performance suite that scatters feedback across products. Here is the honest trade-off.
| Criteria | Manual (Spreadsheets + LLMs) | Performance suite | CultureMonkey |
|---|---|---|---|
| Read open-text at scale | ✕Hours of manual sorting | ●AI summaries, often add-on | ✓Topics + sentiment in minutes |
| Anonymous close-the-loop | ✕ | ●Limited | ✓Two-way, identity hidden |
| Always-on anonymous channel | ✕ | ●Cyclical surveys only | ✓Open link, anytime |
| Sentiment you can correct | ✕ | ●Vendor model, limited overrides | ✓Admin-editable tags + drivers |
| Reach frontline (WhatsApp/SMS/QR) | ●Wherever you can paste a link | ●Mostly desk and email | ✓WhatsApp, SMS, QR, kiosk |
| Feedback to action plans | ✕ | ●Split across products | ✓Assigned, tracked to done |
| Best for | One-off, ad-hoc analysis | Standardising on one HCM suite | Listening to employee voice and acting on it |
Candid feedback across every channel, open-text understood in minutes, and each response turned into a measurable action. See it live in 30 minutes.
