Employee Retention Software

Spot flight risk before the exit interview

CultureMonkey analyses engagement signals, lifecycle surveys, and manager feedback across your entire workforce to surface attrition risk before people decide to go.

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The cost of not knowing who's about to leave

$8.9T

lost globally each year to low employee engagement.

Gallup, State of the Global Workplace 2024
23%

of employees worldwide are engaged at work. The other 77% are at varying levels of risk.

Gallup, 2024
50–200%

of an employee's annual salary to replace them, depending on seniority.

SHRM, 2024
The Retention Signal Framework

Five signals that predict who stays

Engagement tells you how people feel. These are the five dimensions that turn it into retention.

Signal 01

Turnover-risk prediction

Flags who's likely to leave before the resignation letter, read from engagement trends across survey cycles.

eNPS trendParticipation dropSentiment clusters
Signal 02

Driver analysis

Surfaces what's driving attrition in your own workforce, weighted to your data, not a generic benchmark.

Correlated with eNPSHeatmaps by team + tenure
Signal 03

Lifecycle coverage

Onboarding, stay interviews, eNPS, and exit in one continuous programme, so intent to leave is caught at every stage.

30/60/90 onboardingStay interviewsExit surveys
Signal 04

Manager action loop

Turns insight into assigned manager actions with named owners and tracked follow-through.

Named ownersCompletion tracking
Signal 05

Workforce reach + HRIS depth

Reaches frontline teams over SMS, WhatsApp, and QR; syncs segments from Workday, SAP, and ADP.

SMS + WhatsApp + QRWorkday + SAP + ADP

How CultureMonkey moves each signal

One platform covering all five retention dimensions, across your entire workforce.

Flag who's about to leave

By the time an employee resigns, the decision is weeks old. The flight risk flag reads the early signals:

  • Predicts employee turnover from trends, not one score: falling eNPS, participation drop-off, and negative sentiment clusters across survey cycles.
  • Flags flight-risk employees within anonymity rules: cohort-level on anonymous surveys, individual-level only on attributable surveys you opt into.
  • Gives HR a prioritised at-risk list, refreshed after every cycle. Not a resignation letter.

See what actually drives your attrition

Benchmarks say what predicts retention everywhere. Driver analysis shows what drives employee turnover here:

  • Ranks your employee turnover drivers: the engagement factors most correlated with eNPS and intent-to-stay in your own workforce.
  • Attrition heatmaps by team, tenure, geography, and manager surface exactly where low scores are dragging retention down.
  • Recognition, growth, and manager quality weigh differently at every site; the same driver can rank first in one and fifth in another, and the fix is different each time.

Catch intent to leave at every stage

The decision to leave forms over months. Employee lifecycle surveys catch it at every stage:

  • Onboarding surveys at 30, 60, and 90 days catch new-hire attrition risk while it is still fixable.
  • Stay interviews and quarterly eNPS pulses track intent to stay between annual cycles, after missed promotions and quiet stretches of under-recognition.
  • Automated exit surveys feed the same retention dashboard, so HR sees where the employee journey breaks down.
Lifecycle programme
Active surveys across the employee journey
Onboarding30 / 60 / 90 daysActive
Stay interview6-month + 12-monthActive
eNPS pulseQuarterly · all workforceLive now
Exit surveyTriggered on offboardingAutomated

Turn insight into tracked manager action

Insight without action retains no one:

  • Manager action plans assigned straight from survey results, each with a named owner.
  • Every manager sees their team's scores, a prioritised action list, and a completion tracker.
  • HR tracks action completion rates and score movement across the entire manager population.
Q2 Pulse · ActionsIn progress
Assigned to managers · HR tracking completion
Recognition lowest in Night shift (3.4) and West depot (4.1). Action assigned.
Individual recognition conversation (×14)Owner · Night Shift ManagerIn progress
Revisit shift-scheduling flexibility · Depot WestOwner · Ops LeadOpen
Manager calibration session · 3 sitesOwner · HRBPOpen

Reach every shift, site, and frontline

If surveys only reach corporate email, your retention data reflects head office:

  • Surveys over email, SMS, WhatsApp, QR code, Teams, and Slack: every workforce segment gets its own channel.
  • Frontline and deskless employees respond without a company inbox, and they carry the highest attrition.
  • HRIS integrations with Workday, SAP, ADP, and BambooHR segment by tenure, department, location, and at-risk cohort. No manual data pulls.

See your flight risk dashboard in a live walkthrough.

In their words

Hear it from the teams running it

Heather Kane, Robertshaw
From day one, the CultureMonkey team adapted the platform and got creative to help us overcome challenges unique to our business. They didn't just help us launch a survey, they helped us think through how to truly engage managers and people leaders.
Heather KaneChange Management & Employee Engagement Lead · Robertshaw
View case study
Lisa Watts, Astra Service Partners
We were having conversations in the leadership team about how we're actioning survey data. If we're getting all this information twice a year but not doing anything with it, we have to be honest with ourselves about that.
Lisa WattsChief People Officer · Astra Service Partners
View case study
Beverly Wise, LINKBANK
After our merger, understanding our employees' perspectives was vital for us. CultureMonkey stood out by blending our engagement methodology with their research-backed questions, adding depth and relevance to our insights.
Beverly WiseChief Impact Officer · LINKBANK
View case study
Kevin Laurendeau, Air General
With CultureMonkey, managers are using the data to engage with their staff, re-engage with their staff, and look for opportunities to bring the team together. That connection to action is what makes it different.
Kevin LaurendeauVP of Human Resources · Air General
View case study

Built for the complexity of your workforce

Four common setups. Find the one that matches your workforce.

Enterprise with a frontline workforce

The whole workforce in the data, desk or no desk, rolled up by site and tenure.

Frontline reachHCM sync

Mid-market in high-attrition industries

Voluntary turnover is the biggest line item HR can move, tracked for 12 months.

Lifecycle programme12-month read

Organisations on Workday or SAP SuccessFactors

A dedicated retention layer that runs beside your HCM, on its own licence.

Native integrationNo HCM overhead

Lean HR teams managing distributed headcount

Automation carries scheduling, reminders, and manager actions; you review dashboards.

Automated cadenceManager actions

Reach every shift, surface every risk, act before it's too late.

See the full flight-risk dashboard in a live 30-minute walkthrough.

FAQ

Frequently asked questions

The basics

What flight risk flagging is, and who it fits.

How does CultureMonkey predict which employees are at risk of leaving?
The flight risk feature analyses engagement trend data across survey cycles, combining eNPS movement, participation drop-off, and negative sentiment clusters. On attributable surveys it flags at-risk individuals; on anonymous surveys it surfaces at-risk teams and cohorts within anonymity thresholds. HR sees a prioritised cohort, not a raw score dump, updated after each survey cycle so the risk picture stays current rather than freezing after an annual snapshot.
How is employee retention software different from an employee engagement platform?
An engagement platform measures how people feel. Retention software uses that measurement to identify who is likely to leave and why, then routes that intelligence to the managers who can act on it. CultureMonkey does both in one platform: engagement data is the input, and manager action plans with tracked follow-through are the output.
What size organisation is it best suited for?
CultureMonkey is built for organisations with 1,000 or more employees. Below that threshold, the segmentation depth and HRIS integration overhead are rarely justified. Above 1,000, particularly in organisations with a mix of desked and frontline populations, the platform's workforce-reach capability and cohort segmentation pay off most clearly.

Running the programme

Setup, integrations, and reaching every segment.

How long does it take to get up and running?
Most organisations run their first survey within 2–3 weeks of kickoff. Implementation covers HRIS integration (Workday, SAP, ADP, or BambooHR), survey programme configuration, and manager onboarding. CultureMonkey's customer success team runs the setup; you are not left with a self-serve configuration portal and a help-centre ticket queue.
Which HRIS platforms does it integrate with?
Native integrations cover Workday, SAP SuccessFactors, ADP, BambooHR, and Darwinbox. The integration syncs your employee roster so surveys always reach the right people, segmentation by department and location is automatic, and you do not need to maintain a separate contact list or run manual uploads before each cycle.
Does it work for frontline and deskless employees, not just office workers?
Yes. CultureMonkey distributes surveys over SMS, WhatsApp, QR code, kiosk terminals, Teams, and Slack, so employees without a corporate email address or desktop access can still respond. Each channel is assigned per workforce segment, meaning your floor teams get WhatsApp and your head office gets email, all within the same survey programme and dashboard.
Can managers use it without HR setting everything up for them?
Managers access their own dashboard showing team-level scores, at-risk flags, and a prioritised action list. They never see individual survey responses below the anonymity threshold; individual at-risk flags appear only on non-anonymous surveys you opt into. They can assign actions, add collaborators, and track completion without routing every decision through HR.

Trust and ROI

Anonymity rules, and the numbers for leadership.

Does flagging at-risk employees break anonymity?
No. Individual at-risk flags run only on attributable lifecycle or eNPS surveys you opt into. On anonymous engagement surveys, risk surfaces at team and cohort level within a configurable minimum-respondent threshold, so no individual is identified. You choose, per survey, whether responses are attributable or anonymous.
How do we measure ROI and build the internal business case?
The clearest ROI measure is a reduction in voluntary turnover rate quarter over quarter, correlated with survey programme deployment. Secondary metrics include eNPS improvement, participation rate, and manager action completion rate. CultureMonkey's reporting exports these as a dashboard summary suitable for a board-level retention update.

Updated: August 7, 2026

Keep your best people, before they decide to leave

30-minute demo. We'll show you flight risk flagging, driver analysis, and manager action tracking on your own workforce data.