10 Best employee feedback tools in 2023
Going by the trends around great resignation, increased demand for top talent and mass layoffs, people leaders are now, more than ever, in need of understanding the health of their company culture and how their employees perceive the organization, but why?
It's crucial to retain valuable employees in today's competitive job market and identifying good talent has become more difficult. That's why many organizations are renewing their focus on company culture and conducting employee engagement surveys.
Still, why is it important for management to focus on how their employees feel? And how can they focus on that effectively?
The answer lies in finding the right employee feedback tool that could help you listen to the honest feedback of your employees and how it can help you improve your company culture. An employee feedback tool that can provide real-time feedback, actionable insights and help you foster a culture of continuous improvement.
But first, what is employee feedback and how do you quantify it? Let's see just that.
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What is employee feedback?
Employee feedback is an essential component for any successful organization. It involves collecting and analyzing employee opinions about their experiences, and perceptions about the workplace.
In recent years, employee feedback tools have become increasingly popular for gathering and analyzing employee feedback. These tools allow employees to provide feedback anonymously, making it easier for them to be honest and open about their experiences.
These tools also provide managers and leaders with real-time data that can be used to make informed decisions and take action to improve the workplace.
Employee feedback tools can take many forms, from simple survey tools to more complex platforms that include features like sentiment analysis, data visualization, and automated reporting. Some tools allow for real-time feedback, allowing employees to provide input as events unfold in the workplace.
By leveraging the power of technology, businesses can gain valuable insights into employee experiences and use that data to make informed decisions that will benefit the organization as a whole.
However, finding the right employee feedback tool in the market can be challenging. That's where we come for the rescue. In this blog, we've compiled a list of the top 10 employee feedback tools and explained them in detail, so you can find the perfect tool that fits the need of your organization.
So, let's dive in and discover the best employee feedback tool for your team!
Table of contents:-
- Quantum Workplace
- Culture Amp
Top 10 best employee feedback tools
Here are the list of top 10 best employee feedback tools in the market and their unique features:
CultureMonkey is an innovative employee feedback tool that enables organizations to gather, analyze, and act on employee feedback in a comprehensive manner.
Our employee feedback tool helps companies improve their workplace culture and employee engagement by identifying key areas of improvement and providing actionable insights.
Our platform offers a range of customizable employee survey templates and mobile-friendly forms, making it easy for HR professionals and managers to launch surveys and track employee feedback across the entire employee lifecycle.
Here are some of the standout features of CultureMonkey:
Easy steps to launch: CultureMonkey makes it easy to launch employee engagement surveys in just a few simple steps. The user-friendly interface guides you through the process of creating a survey from scratch, enables you select the survey participants and launch the survey in a swish.
50+ employee survey templates: The employee feedback tool offers a library of pre-built, researched-backed 50+ survey templates backed by research to help organizations get started quickly. With these 50+ anonymous templates, companies can also build a customized survey by adding questions of their choice across various drivers to have a personalized feedback experience that resonates with their employees.
HRMS integration: Enhance your employee feedback collection process by integrating with market-leading HRMS tools, including Darwinbox, Zoho People, Okta, SAP, Keka, and more, to launch customized surveys in just three steps, and gain real-time insights to enhance your workplace engagement with CultureMonkey.
User-friendly employee surveys: The feedback surveys are designed to accommodate multilingual survey questions and are extremely mobile-friendly, ensuring employees can provide feedback on the go. Our employee feedback software can seamlessly integrate with social and professional channels, including Slack, Teams, and WhatsApp, to increase employee survey participation rates.
Anonymous conversations: CultureMonkey enables you to turn anonymous employee feedback into anonymous conversations, which can effectively promote open and honest dialogue between employees and management.
Lifecycle surveys: CultureMonkey also offers employee life cycle surveys, which enables HR teams to capture feedback at every stage of the employee journey. This can help organizations better understand the factors that impact employee engagement, from onboarding and training to professional growth and beyond.
Employee feedback quick insights: CultureMonkey's engagement score heat map visually represents employee engagement metrics, and the industry benchmark comparison feature helps you understand how your organization stacks up against industry standards. This feature enables you to identify areas where the engagement score is high or low and helps you compare and improve the individual employee engagement drivers.
In-depth reporting: With CultureMonkey's customizable employee survey reports, you can easily filter and gather the feedback you need. Measure the metrics that matter most and view the results in an easy-to-understand format to make informed decisions to get valuable insights such as participant count and survey participation rate for a comprehensive understanding of your employees' sentiments.
Identifies top issues: Our employee feedback platform uses GPT-powered explorer tools to provide HR teams with top keywords from thousands of employee feedback at a glance, allowing them to quickly identify key themes and issues that may impact employee engagement and morale.
Employee Feedback sentiment analysis: CultureMonkey’s employee feedback tool automatically identifies and classifies employee feedback received into positive, negative, and neutral, giving you a deeper understanding of real-time employee sentiment. Apart from that, the rich filters module helps you analyze employee feedback sentiments by department, team, or demographic to help you understand the reason for the negative and positive sentiments in your employee feedback.
Manager effectiveness: With CultureMonkey's surveys, gain honest feedback on manager effectiveness with powerful employee feedback gathered through pulse surveys to identify areas for improvement and proactively address attrition trends and flight risks from personalized engagement actions. This helps organizations to develop their managers, strengthen them, and engage their teams to meet the company’s goals.
Actionable insights: With the help of AI, CultureMonkey identifies the key themes and trends in employee feedback and offers actionable recommendations for improving engagement and addressing areas of concern. This can help HR teams and managers take relevant actions and resolve feedback issues faster, ultimately leading to a more engaged and satisfied workforce.
Learn more about CultureMonkey
15five, an employee feedback tool designed to help organizations improve employee performance, engagement, and productivity. The tool's core features include providing employees with a platform to give feedback to managers, weekly check-ins, goal setting, and performance reviews.
Here are some of the unique features that 15five offers to its customers:
High-performance check-ins: 15five's check-ins feature allows employees to share their progress and challenges with their managers regularly. This feature helps to build trust and alignment between managers and employees and identify areas for improvement.
Objectives & key results (OKRs): The OKR feature enables organizations to set and track measurable goals and objectives for teams and individuals. This feature helps to align employee goals with the organization's overall objectives and track progress towards achieving them.
Pulse feedback surveys: 15five's pulse feedback surveys feature allows organizations to measure employee sentiment and collect feedback regularly. This feature helps organizations identify issues early and take proactive steps to address them.
Performance reviews: 15five's performance review feature allows organizations to conduct regular, data-driven performance reviews. This feature helps managers to provide constructive feedback, set development goals, and track progress towards them.
Best-self review: The best-self review feature is a unique 360-degree feedback feature that allows employees to receive feedback from their peers, managers, and direct reports. This feature helps employees to identify their strengths and areas for improvement and develop an action plan.
Learn more about 15five
Officevibe is an employee feedback tool that helps organizations to measure and improve employee engagement and satisfaction.
Here are some of the core, unique features of Officevibe:
Pulse surveys: Officevibe offers a range of pulse surveys that can be customized to meet the organization's specific needs. These surveys are quick and easy to complete and can be used to gather feedback on various topics, including employee engagement, workplace culture, and leadership.
Anonymous feedback: Employees can provide anonymous feedback through Officevibe, which can help to encourage honest and open communication. This can be particularly useful for organizations identifying and addressing sensitive issues or concerns.
Manager tools: Officevibe offers a range of tools and resources to help managers improve their leadership skills and build stronger relationships with their team members. These tools include coaching resources, tips for giving feedback, and training programs.
Recognition: Officevibe allows employees to recognize and celebrate their colleagues' achievements through a range of features, including badges, awards, and public recognition. This can help to boost morale and improve employee engagement.
Actionable insights: Officevibe provides organizations with real-time, actionable insights into employee engagement and satisfaction. This can help identify improvement areas and drive meaningful change within the organization.
Learn more about Officevibe
Qualtrics is a cloud-based employee engagement software that provides a comprehensive employee feedback tool for organizations to improve their employee experience. It offers a range of features to help organizations gather employee feedback, analyze the data, and take action to address issues and improve engagement.
Here are the features Qualtrics offers its customers:
Real-time feedback: Qualtrics provides a real-time feedback feature that enables managers and leaders to receive immediate alerts on critical issues as they arise, allowing them to take swift action to address them.
Pulse surveys: Pulse surveys are a quick and easy way to gather feedback from employees on a regular basis. Qualtrics offers pre-built templates for pulse surveys that help organizations get started quickly.
Text analytics: Qualtrics uses advanced text analytics to analyze open-ended survey responses, identifying themes and trends that can help organizations to understand their employees' feedback.
Action planning: The action planning tool provides a platform for managers and leaders to create, track and manage action plans to address employee feedback.
Employee engagement measurement: The tool also offers a comprehensive employee engagement measurement feature that allows organizations to measure their employees' overall engagement levels and identify improvement areas.
Learn more about Qualtrics
TINYpulse is an employee feedback tool offering a comprehensive and user-friendly platform to gather and measure employee engagement.
TINYpulse's core features include the following:
Pulse surveys: TINYpulse's pulse surveys are designed to be quick and easy, allowing organizations to measure employee engagement and satisfaction levels with just a few clicks.
Real-time feedback: With TINYpulse, managers can receive real-time feedback from their employees, allowing them to take immediate action and make meaningful changes to their workplace culture.
Anonymous feedback: The anonymous feedback feature encourages employees to be honest and open about their experiences without fear of retaliation or negative consequences.
Customizable surveys: The customizable survey templates allow organizations to tailor their surveys to their specific needs, making it easy to gather targeted feedback on issues that matter most.
Employee recognition: The employee recognition feature helps organizations acknowledge and reward employees for their hard work and contributions, boosting morale and motivation.
Learn more about TINYpulse
Quantum Workplace is an employee feedback tool designed to help organizations improve employee engagement and drive business results. The software provides a range of features that allow organizations to gather employee feedback, analyze data, and take action on insights.
Some of the features that Quantum Workplace offers include:
Employee feedback surveys: Quantum Workplace's feedback surveys are designed to provide a comprehensive view of an organization's culture and employee happiness. The surveys are customizable and can be tailored to meet an organization's unique needs.
Pulse surveys: In addition to engagement surveys, Quantum Workplace also offers pulse surveys, which are shorter, more frequent surveys that can be used to track employee sentiment over time.
Performance reviews: Quantum Workplace's performance review feature allows organizations to set goals, track progress, and provide feedback to employees.
Action planning: Quantum Workplace's action planning feature helps organizations take action on employee feedback by providing a framework for creating and executing action plans.
Analytics: Quantum Workplace provides robust analytics and reporting capabilities that allow organizations to gain insights into employee feedback data and track progress over time.
Learn more about Quantum Workplace
Culture Amp is an employee feedback tool that helps businesses drive employee engagement, retention, and performance. It is a cloud-based platform designed to gather employee feedback, analyze the data, and provide actionable insights to management.
Some of Culture Amp's core features include:
Employee feedback surveys: Culture Amp provides an intuitive interface for creating surveys tailored to specific employee groups, such as departments or teams. The surveys are designed to collect data on a wide range of topics, including job satisfaction, work-life balance, manager effectiveness, and more.
Actionable Insights: Culture Amp uses advanced analytics and machine learning algorithms to analyze the data collected from surveys and provide actionable insights to managers. The platform provides managers with real-time dashboards showing key metrics such as engagement scores, turnover rates, etc.
Performance reviews: The tool offers a performance management module that is designed to help managers provide ongoing feedback and coaching to their employees. The module includes tools for setting goals, tracking progress, and providing feedback.
Diversity, Equity, and Inclusion (DEI): The DEI module is designed to help companies create a more inclusive and diverse workplace. The module provides tools for measuring and analyzing diversity and inclusion metrics and resources for creating and implementing DEI initiatives.
Employee lifecycle: Culture Amp's platform supports the entire employee lifecycle, from onboarding to exit interviews. The platform provides tools for measuring employee engagement and satisfaction at each stage of the employee journey and resources for improving the employee experience.
Learn more about Culture Amp
ContactMonkey platform offers various features that enable organizations to create, send, and track employee communications and feedback, ensuring that every message reaches its intended recipient.
Some of the features that ContactMonkey offers include:
Communication: The internal communication tool allows organizations to send targeted emails to employees, track engagement rates, and measure the effectiveness of internal communications. This feature also includes a drag-and-drop email builder that enables non-technical users to easily create professional-looking emails.
Pulse surveys: With this feature, organizations can quickly create and send pulse surveys to employees to gather real-time feedback on topics such as job satisfaction, company culture, and employee engagement.
Employee Net Promoter Score (eNPS): ContactMonkey's eNPS feature enables organizations to measure employee loyalty and satisfaction by asking employees to rate how likely they are to recommend the company as a place to work.
Feedback analytics: The platform provides real-time analytics and reporting, allowing organizations to track engagement rates, employee sentiment, and other key metrics to gain insight into employee behavior and make data-driven decisions.
Integrated with Outlook and Gmail: ContactMonkey seamlessly integrates with both Outlook and Gmail, making it easy for organizations to send internal communications and surveys directly from their email clients.
Learn more about ContactMonkey
Lattice is an employee feedback tool offering various features to help companies improve employee engagement, performance, and growth.
Here are some of Lattice’s unique features:
Continuous feedback: Lattice offers a continuous feedback feature that allows employees to provide and receive feedback in real-time. This feature enables managers to have more frequent conversations with their employees and provide them with actionable feedback to improve their performance.
Goal setting and tracking: With Lattice, managers and employees can set goals that align with the company's objectives and track progress towards those goals. This feature helps improve clarity around expectations and gives employees a sense of direction and purpose.
Performance reviews: Lattice offers a comprehensive performance review feature that enables companies to conduct regular reviews, track employee progress, and provide peer feedback. This feature is customizable and allows companies to create a review process that aligns with their unique needs.
360-degree feedback: With Lattice, companies can gather feedback from multiple sources, including managers, peers, and direct reports. This feature enables employees to receive feedback from various perspectives and helps them identify improvement areas.
Employee engagement surveys: Lattice offers a feature that enables companies to conduct employee engagement surveys. These surveys help companies to understand how engaged their employees are and identify areas where they can improve.
Learn more about Lattice
SurveyMonkey is a web-based survey software that creates and sends employee surveys for feedback. This platform has a simple and user-friendly interface that allows organizations to collect employee feedback quickly and easily.
Here are some of SurveyMonkey's core features:
Survey templates: SurveyMonkey has a wide range of pre-built survey templates that are customizable according to the user's requirements. These templates include employee engagement, satisfaction, and performance review surveys.
Customizable feedback surveys: Users can create surveys using SurveyMonkey's drag-and-drop survey builder. This feature enables organizations to design surveys that are tailored to their unique needs and goals.
Multiple question types: SurveyMonkey offers a variety of question types, including multiple-choice, rating scales, and open-ended questions. This feature helps users to gather comprehensive feedback from employees.
Data analysis: SurveyMonkey provides data analysis tools that allow users to visualize and analyze employee feedback data. This feature helps organizations to identify trends, patterns, and areas for improvement.
Integration: SurveyMonkey can integrate with a variety of HR tools and platforms, including Slack, Salesforce, and Microsoft Teams. This feature helps organizations to streamline their feedback collection and analysis processes.
Learn more about SurveyMonkey
What is the importance of employee feedback?
As we have seen the list of best employee feedback tools out there, now let’s take a look into why employee feedback is critical to the success of any organization.
By using employee feedback tools to gather input from employees and take action to address concerns, organizations can improve communication, increase engagement, and create a more positive workplace culture.
Here is some crucial importance of employee feedback:
Helps identify improvement opportunities: Employee feedback can help managers and leaders identify areas of the organization that may require improvement. By gathering employee feedback on various aspects of the workplace, such as company culture, communication, and employee benefits, leaders can pinpoint areas where they need to make changes.
Increases employee engagement: Employees who feel that their opinions and suggestions are valued are more likely to be engaged and invested in their work. By using employee feedback tools to gather input from employees, organizations can increase engagement and create a more productive workforce.
Enhances communication: Employee feedback tools can help facilitate open communication between employees and managers. This two-way communication can help managers understand the needs and concerns of their employees and take action to address them.
Promotes a positive workplace culture: Employees who feel that their opinions are heard and valued are more likely to have a positive view of the organization and its culture. Employee feedback tools can help promote a workplace culture of openness and transparency, which can help retain top talent.
Improves employee retention: Employees who feel that their opinions are valued, and their voices are heard are more likely to stay with an organization for the long term. Organizations can improve employee retention rates by using employee feedback tools to gather input from employees and take action to address concerns.
What are the best ways to get employee feedback?
There are several ways an organization can collect employee feedback. Although, the best feedback survey type depends on the organization's specific goals and needs.
Here are some of the best ways for you to collect employee feedback surveys:
Pulse surveys are short, frequent surveys designed to measure employee sentiment and engagement over time. Team pulse check is typically sent out on a regular basis, such as once a week or once a month, and can be completed in just a few minutes. Anonymous pulse surveys are great for quick survey feedback on specific topics or issues.
Engagement surveys are longer surveys designed to measure overall employee engagement activities and satisfaction with the workplace. These surveys typically cover a wide range of topics, including leadership, communication, career development, and work-life balance.
Onboarding surveys are used to gather feedback from new employees about their experiences during the onboarding process. These surveys can help organizations identify areas where the onboarding process could be improved and ensure new employees feel supported and engaged from day one.
Exit surveys are used to gather feedback from employees leaving the organization. These surveys can provide valuable insights into the reasons why employees are leaving and can help organizations make changes to retain their top talent.
Mental health surveys
Mental health is a critical issue in the workplace, and employers are increasingly recognizing the importance of supporting employee well-being. Mental health surveys are designed to assess employees' levels of stress, anxiety, and depression, as well as their perceptions of the workplace's mental health resources and support.
Manager effectiveness surveys
Managers play a crucial role in employee satisfaction, engagement, and retention. Manager effectiveness surveys are designed to gather feedback from employees on their managers' leadership style, communication skills, and overall effectiveness.
Employee Net Promoter Score (eNPS)
The eNPS measures employee loyalty and satisfaction based on the same principles as the Net Promoter Score used in customer feedback surveys. Employees are asked a single question - "On a scale of 0 to 10, how likely are you to recommend this organization as a place to work?" - and categorized as promoters, detractors, or passive.
Top things to consider while evaluating employee feedback tools
When evaluating an employee feedback tool, it is essential to consider several factors to ensure that the tool meets your organization's needs. Here are some of the top things to consider:
Every organization has unique requirements for collecting feedback from employees. Consider whether the tool allows customization, such as creating custom surveys tailored to your organization's needs.
A feedback tool should be easy to use for both managers and employees. Consider the user interface and whether it is intuitive and straightforward. Look for tools that offer clear instructions and support to ensure the tool is used effectively.
The feedback tool should integrate with your existing HR software or management systems to ensure feedback is easily accessible and tracked. Look for tools that offer APIs or integration options with popular HR systems.
Reporting and analytics
The tool should provide reporting and analytics features that help you to analyze and interpret the feedback data effectively. Look for tools that offer customizable reporting and analytics options and dashboards.
Security and data privacy
Employee feedback data is sensitive and confidential. Ensure that the tool adheres to strict security and data privacy standards. Look for tools that have encryption, password protection, and data backup options.
Employees should be able to provide feedback from any device, including smartphones and tablets. Look for tools that offer mobile access and are optimized for mobile use.
Support and training
A feedback tool should offer training and support to help managers and employees use the tool effectively. Look for tools that offer customer support and training resources, such as tutorials, webinars, and documentation.
By considering these factors when evaluating employee feedback tools, you can select a tool that meets your organization's needs and helps you collect and analyze feedback from your employees effectively.
In conclusion, investing in employee feedback tools is crucial for any organization that wants to foster a culture of growth, development, and employee satisfaction.
Each employee feedback tool mentioned above has unique features and strengths that cater to specific needs and goals.
However, if you are looking for an employee feedback tool with advanced feedback analysis, AI-powered solutions, and user-friendly survey tools, we'd say a go-to tool would be CultureMonkey! Don't believe us, yet?
Book a demo with us today to know how CultureMonkey offers a personalized touch to surveys, delivers actionable insights, and enables anonymous conversations to help you identify improvement areas and take proactive actions to create a positive work environment.
Don't miss out on the opportunity to transform your organization's culture with CultureMonkey – give it a try today!