Frequently asked questions
How many languages does CultureMonkey support?
100+. Every survey can be machine-translated in minutes and then edited in-platform by your HR team. Sentiment and theme analysis also runs across all 100+ languages, so open-text comments in any language are analysed, not just English.
How fast can a multilingual survey go live?
Translation itself takes minutes, not the weeks a translation agency needs. Aujan Coca-Cola went live across five languages in seven days, against a process that would normally take 45. Most of the elapsed time is your own review, not the translation.
Can our HR team edit the machine translations?
Yes, and this matters most. Machine translation gives you a fast first draft; your HR or local team then edits any phrase in-platform for nuance, idiom and internal terminology before launch, so you sign off on the exact wording employees see.
Do we need a translation agency or vendor?
No. Translation is built into the platform. Each survey is machine-translated in minutes, then your HR or local team reviews the wording in-platform before launch, so there is no separate translation agency to hire or vendor process to manage. What used to take weeks of agency coordination now happens inside the tool.
Do all responses combine into one report, or one per language?
One report. Responses in every language roll up into a single unified analysis, so you read one engagement score for the whole company instead of reconciling a separate file per country.
Are email invitations and reminders translated too, or only the questions?
The whole employee-facing survey localizes: the survey title, instructions, response pages, email invitations and reminder nudges, not only the question text. An employee receives the invite, the reminder and the questions entirely in their own language.
How do employees without a company email take the survey?
Through the channel they already use. CultureMonkey can reach employees by WhatsApp, SMS, a shared QR code or an on-site kiosk, not only email, so frontline and deskless teams across countries can respond on a personal or shared device. Each channel carries the survey in the employee's own language.
Does sentiment analysis work on comments written in other languages?
Yes. Text and sentiment analysis runs across 100+ languages, so a comment written in Arabic, Thai or Polish is themed and scored alongside English comments in the same report.
Do you support right-to-left scripts and Asian languages?
Yes. Right-to-left scripts such as Arabic and Hebrew render correctly from the invite through to the report, and Asian languages including Mandarin, Thai and Japanese are fully supported.
How do employees pick or get assigned their language?
Either way. You can assign a language per segment straight from your HR data, so the Riyadh plant defaults to Arabic and the Plovdiv line to Polish, or you can leave it open and let each employee choose their language on the first screen.
Does CultureMonkey sync with our HRIS?
Yes. CultureMonkey syncs with major HRIS platforms including SAP SuccessFactors and Workday, so employee records, locations and team structures flow in automatically and stay current. That sync is what lets you assign a survey language by region or team without maintaining a separate list by hand.
Where is employee data hosted, and is it compliant?
You choose your data region. CultureMonkey offers EU and US hosting, so a company headquartered in the EU can keep employee data inside the EU to meet local requirements. The platform is SOC 2 and ISO 27001 certified and GDPR compliant, and anonymity thresholds mean no individual can be identified from their responses.
Does running the survey in more languages cost extra?
No. Translation is part of the platform, not a line item, so there is no per-language or per-word charge and no separate agency invoice to approve before launch. Adding a tenth language costs the same as adding a second, which matters most when a single plant or region would otherwise be left out of the survey on budget grounds.
Which languages are covered?
The 100+ languages span every major business region, including Spanish, Portuguese, French, German, Polish and the Nordic languages across Europe and Latin America; Arabic and Hebrew with full right-to-left rendering; and Mandarin, Japanese, Thai, Hindi and other Asian languages. Less common languages are covered too, which is usually the deciding factor for manufacturing and frontline teams. If you need a specific language confirmed before signing, ask during the demo and we will check it against your exact list.
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