Text feedback analytics

Translate text feedback into
structured insights you can act on fast

Turn scattered text feedback into structured insights that reveal what employees need, feel, and expect.

Book a free, no-obligation product demo call with our experts.

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Sentiment analysis

Understand the emotion behind every comment

Recognize how employees feel and respond with timely, thoughtful actions that truly matter.

  • Automated sentiment detectionDetect positive, negative, or neutral feedback sentiment automatically.
  • Emoji sentiment tagsUnderstand tone faster with emoji tags on every open comment.
  • Built-in translationTranslate open comments to understand sentiment across languages.
  • Smart filtering optionsFilter feedback by team, manager, or location to reveal key insights faster.
Automated sentiment analysis of employee feedback comments
People science

Get the science behind what your people really feel

Make smarter people decisions with insights grounded in psychology, data, and predictive models.

  • Driver mapping intelligenceMap open-text feedback to relevant engagement drivers for deeper, actionable insights.
  • Psychology-driven insightsAlign survey feedback with behavioral models and engagement theory.
  • Smart survey summariesGet science-backed summaries aligned to your engagement goals.
  • Attrition trend predictionPredict attrition trends with science-backed regression models.
People science dashboard showing engagement driver insights
Topic explorer

Group comments into meaningful, actionable topics

Find focus in the noise, turn comment chaos into clear topic clusters you can understand and act on.

  • Auto-grouped themesUse NLP & AI to group open feedback comments into recurring topics.
  • Visual topic mappingSee topic frequency with a bubble chart sized by volume.
  • View topic mentionsAccess complete comments tied to each theme for clarity and context.
  • Pattern detectionSpot recurring issues or rising themes across surveys.
Visual topic mapping bubble chart for employee feedback
Action planning

Go beyond listening, take action that employees notice

Close the loop with confidence by turning feedback into clear, trackable action that builds trust.

  • AI-powered recommendationsGet smart action ideas based on feedback themes and sentiment.
  • Map actions to driversTurn open comments into action items and assign them to key drivers.
  • Visual planning boardOrganize all actions in a Kanban board for easy tracking.
  • Update, assign, collaborateTrack progress and loop in collaborators when needed.
AI-powered action planning board for survey feedback
Recognition

Top-rated across support, usability, and results

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Customer stories

What HR leaders love about CultureMonkey

Blending methodology with research-backed insights for real impact

After our merger, understanding our employees' perspectives was vital for us. CultureMonkey stood out by blending our engagement methodology with their research-backed questions, adding depth and relevance to our insights. Their support team was exceptional, always responsive and proactive, making our engagement efforts truly impactful.

Customer testimonial after merger

Beverly Wise

Chief Impact Officer

Beverly Wise company logo

Make unstructured feedback easy to understand and act on

Book a free, no-obligation product demo call with our experts.