Employee engagement benchmarks, from real survey data
CultureMonkey's benchmark dataset covers around 11 million employee survey responses across 18 industries, 5 regions and 4 company-size tiers, over 20 quarters since 2021. The median engagement score across all companies is 8.1 on the 0-10 scale, and the median eNPS is +27 on the −100..+100 scale.
over 20 quarters
across 5 regions
of history
What the Q2 2026 data shows
Sport is the highest-scoring industry in CultureMonkey's Q2 2026 data at 8.36 on the 0-10 scale, ahead of Hospitality at 8.33.
Telecommunications gained +1.27 year over year (2025 → 2026), the largest move across region, industry and size in CultureMonkey's data.
The median eNPS across CultureMonkey's benchmark companies is +27 on the −100..+100 scale, inside the 10-30 band commonly described as good.
Enterprise leads engagement at 8.2, but Mid-Market companies edge ahead on eNPS, +30 versus +29.
Compare your peer group
One table, three lenses. Pick an axis to re-slice CultureMonkey's Q2 2026 benchmarks in place. Engagement is on the 0-10 scale, eNPS on −100..+100.
| Region | Engagement (0-10) ↓︎ | eNPS (−100..+100) | YoY |
|---|---|---|---|
| APACLeader | 8.23 | +32 | ▼︎ −0.01 |
| LATAM | 8.18 | +30 | ▲︎ +0.08 |
| MEA | 8.13 | +26 | ▼︎ −0.25 |
| North America | 7.90 | +16 | ▲︎ +0.20 |
| Europe | 7.65 | +7 | ▲︎ +0.08 |
Explore the benchmarks
Methodology
The research team behind these benchmarks. Every published figure is re-derived from the source survey data independently of the pipeline that builds these pages, then compared value by value. Nothing ships while a check disagrees.
Frequently asked questions
Across CultureMonkey's benchmark dataset, 18 industries, 5 regions and 4 company-size tiers, the median engagement score is 8.1 and the average is 8.05, both on a 0-10 scale. Companies range from 7.38 at the 10th percentile to 8.71 at the 90th. Percentiles are computed across companies, each company contributes one value, from around 11 million employee survey responses collected since 2021 Q3, refreshed every quarter.
On the 0-10 scale CultureMonkey reports, the median company scores 8.1, so anything above that is above average. The top quartile of companies starts at 8.44 and the top 10% start at 8.71; the bottom quartile sits below 7.75. Percentiles are computed across companies, each contributing one value, so "top quartile" means the top quarter of employers in the Q2 2026 benchmark rather than the top quarter of employees.
In CultureMonkey's Q2 2026 data, the median eNPS is +27 on the −100..+100 scale (% Promoters, scoring 9-10, minus % Detractors, scoring 0-6). Common practice treats 10-30 as good and 50-70 as excellent, which places the typical benchmark company in the good zone. The top quartile of CultureMonkey's benchmark companies sits above +44; scores below 0 mean more detractors than promoters.
Real employee survey responses from CultureMonkey customers. No synthetic panels or purchased data. Aggregates only; no customer names or raw responses in the public extract. The benchmark covers around 11 million responses across 18 industries, 5 regions and 4 company-size tiers over 20 quarters (2021 Q3 to 2026 Q2, the latest complete quarter). Benchmarks are recomputed each quarter and each release records what changed.
In CultureMonkey's Q2 2026 data the two measures largely move together, regions rank in the same order on the 0-10 engagement scale and the −100..+100 eNPS scale, with one exception among company sizes where Enterprise leads engagement but Mid-Market leads eNPS. They remain different instruments, engagement is a composite of survey drivers, while eNPS captures willingness to recommend the employer, so both are reported side by side, never averaged.
See how your organisation compares, and what to do about it
Benchmark your engagement and eNPS against 18 industries, 5 regions and 4 company sizes, then turn the gaps into an action plan your managers can run.
Book a free, no-obligation product demo call with our experts.