How do you increase employee survey participation?

CultureMonkey's survey participation insights shows where participation is lagging while the survey is still live, so you can act before it closes. It tracks response by channel and group, flags everyone who never opened, and recommends the next move, like a reminder or a different channel, to boost response rates fast.

Can you track survey participation in real time?

Yes. Survey participation insights is real-time tracking software with a live participation dashboard. The rate updates with every response, and you can follow participation by channel and location as it comes in, with no waiting for the survey to close. The dashboard appears once the survey is live with three responses.

How does it reach deskless employees who have no work email?

Many frontline and blue-collar workers have no work email, so an email-only survey never reaches them. CultureMonkey supports participation across email, text messages, WhatsApp, and QR, and shows how many people each channel can actually reach. You can track participation for employees without a work email and spot who stays unreachable.

Can you see who hasn't responded without breaking anonymity?

Yes. You see who has and hasn't responded, so you can nudge non-responders, but never who said what. Individual responses stay anonymous, and any group with fewer than three participants is hidden. Anonymous survey participation tracking lets you chase participation and prove the survey is anonymous at the same time.

What's a good employee survey participation rate?

Most organizations aim for an employee survey participation rate of 80% or higher on an engagement survey, though it varies by industry and how much of the workforce is frontline. CultureMonkey lets you set a goal, track your survey completion rate against it, and lift your response rate before close.

Can you break participation down by team, location, or department?

Yes. Filter and slice participation by team, location, department, tenure, role, and more, combining up to four at once. That gives you employee survey participation by team and department, participation by team and location, and manager-level reports to hand each leader, all while small groups stay anonymous below three participants.

Does it send reminders to the people who haven't responded?

Yes. Send or schedule survey participation reminders that go only to non-responders, on the channel and at the time most likely to get opened, such as text messages or WhatsApp. It also measures how much each reminder lifted participation, so you send reminders without chasing and see which one worked.

Why is employee survey participation low, and how do you improve it?

Low participation usually comes down to reach and timing: people who never got the invite, invites never opened, or reminders that landed too late. Survey participation insights pinpoints which is happening, then recommends how to improve your response rate: re-reach non-openers on a faster channel, or nudge a lagging group, live.

Survey Participation Insights | Track & Fix Low Response Rates Live

Stage	Channel	New	Total	Part.	Lift
Launch	Email	30	30	5%	-
Reminder 1	Slack	100	130	22%	17
Reminder 2 Top lift	WhatsApp	150	280	47%	25

Team	Gender	Tenure	Region	Pending	Rate
Legal	Male	>5y	MEA	2	33.3%
Finance	Other	>5y	EU	0	100%
Marketing	Female	>5y	MEA	0	100%

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After our merger, understanding our employees' perspectives was vital for us. CultureMonkey stood out by blending our engagement methodology with their research-backed questions, adding depth and relevance to our insights. Their support team was exceptional, always responsive and proactive, making our engagement efforts truly impactful.

Beverly WiseChief Impact Officer

Employee engagement testimonial with people science insights

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CultureMonkey made it easy to automate our employee engagement surveys while still giving us the flexibility to customize them. Their real-time data analysis, combined with insights from the People Science team, helped us uncover key focus areas, align our strategy with industry benchmarks, and strengthen our leadership development efforts.

Mollie Mock KaufmanDirector of Talent Development & Training

Econofoods employee engagement survey testimonial

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CultureMonkey's support during the launch of our first company engagement survey at Econofoods was phenomenal. With their omni-channel reminders through WhatsApp and Text messages, we reached nearly 80% participation. The user friendly platform, detailed reporting and live dashboard empowered us to develop actionable strategies.

Esther GeldenhuysPeople Operations Executive

Aujan Group employee engagement testimonial

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In just seven days, CultureMonkey designed and launched our survey to 2,000 employees across multiple geographies and in five languages. A feat that would normally take 45 days. When at Aujan Group, we asked CultureMonkey to support us with our annual employment engagement survey. We gave them an impossible task and they delivered.

Susan GardnerCHRO

Robertshaw employee engagement testimonial

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With CultureMonkey, capturing feedback worldwide became seamless and inclusive. QR codes, multilingual support, and open comment analysis helped our managers understand culture deeply and have more meaningful conversations, something that simply wasn't possible before.

Heather KaneSr. Manager - Change & Engagement

Close the participation gap early, before it skews your results

Low participation turns your engagement data into guesswork

See your data blind spots early

Pinpoint what lifts your response rate

Break participation down by any group

Track participation against your goal

Fix low participation with guided action plan

Built to deliver where participation is hardest

Manufacturing

Food & beverage

Aviation & logistics

What HR leaders say about CultureMonkey

Frequently asked questions

Close the participation gap before your survey ends