⚡ TL;DR
- The 2023 merger reshaped LINKBANK's culture, raising the need to unify employees and sustain engagement across newly connected teams.
- The shift brought new complexity, making it essential to have a structured, scalable way to understand how employees were adapting.
- CultureMonkey helped LINKBANK incorporate its 7 unique engagement drivers into a research-backed, customized framework.
- Secure Paylocity integration removed manual uploads and improved data reliability across teams.
- LINKBANK reached a 90% company-wide participation rate in June 2025.
- Over 50 managers gained visibility into team-specific sentiment across 15+ engagement drivers.
Challenges: Maintaining engagement and clarity during a major organizational shift
Managing organizational change after a merger
The 2023 merger reshaped LINKBANK's culture, raising the need to unify employees and sustain engagement across newly connected teams. To rebuild cultural alignment, LINKBANK needed more than traditional surveys.
Need for structured measurement at scale
The shift brought new complexity, making it essential to have a structured, scalable way to understand how employees were adapting to the new organizational reality.
Solutions: Empowering leaders to listen, understand, and act with confidence
Secure, seamless data transfer via Paylocity
CultureMonkey supported LINKBANK's commitment to employee data integrity with a secure Paylocity integration that ensured accurate and efficient data transfer — removing manual uploads entirely.
Customizing LINKBANK's unique engagement drivers
With CultureMonkey's People Science team, the bank incorporated its 7 unique engagement drivers into the platform's customizable survey design, creating a structured way to listen and act that reflected LINKBANK's own culture.
“What stood out about CultureMonkey was their willingness to truly partner with us. We had our own engagement model with seven key drivers, and they helped align it with their research-backed methodology. Together, we created a customized, data-driven experience that reflected who we are as an organization.”
Empowering managers with real-time team insights
CultureMonkey's manager dashboards and heatmaps gave leaders clear visibility into team sentiment and focus areas across 15+ engagement drivers, enabling confident, data-driven action at every level of the organization.
Build cultural alignment through structured listening after a merger
See how CultureMonkey helps financial institutions rebuild trust and engagement across newly merged teams.
Results: Science-backed listening strengthened LINKBANK's culture
“After our merger, understanding our employees' perspectives was vital for us. CultureMonkey stood out by blending our engagement methodology with their research-backed questions, adding depth and relevance to our insights. Their support team was exceptional, always responsive and proactive, making our engagement efforts truly impactful.”
Through CultureMonkey's science-backed listening and action tools, LINKBANK turned employee feedback into a clear direction for growth. The results reflected stronger trust, participation, and alignment across teams — proving that structured listening can rebuild culture even in the middle of major organizational transformation.