What is a candidate experience survey?
A candidate experience survey collects structured feedback from job candidates and hiring managers across each stage of the recruitment process, from application and interview to offer and onboarding handoff. It measures how candidates perceive the hiring journey so talent teams can fix friction, protect employer brand, and improve offer acceptance. CultureMonkey runs candidate surveys on the same platform as your employee engagement and employee lifecycle surveys, so listening starts before someone is hired and continues through onboarding, tenure, and exit with one set of drivers, and a candidate reporting threshold set separately from the employee one.
What is candidate experience management?
Candidate experience management is the practice of measuring and improving how candidates experience your hiring process, from application through interview, offer, and the handoff into onboarding. In practice it means listening at each stage rather than once at the end, reading the results by job, recruiter, and hiring manager, and fixing the stages where the experience breaks. CultureMonkey treats it as one continuous listening program rather than a separate recruiting tool, so the same drivers and channels carry from candidate through onboarding, tenure, and exit, with a candidate reporting threshold set separately from the employee one.
How is a candidate experience survey different from an employee engagement survey?
A candidate experience survey runs before someone is hired, measuring the recruitment and interview journey, while an employee engagement survey measures the experience of current employees. CultureMonkey runs both on one platform, so listening starts before day one and continues through onboarding, tenure, and exit with a consistent set of drivers, and a candidate reporting threshold set separately from the employee one.
Can candidate surveys be sent to hiring managers instead of candidates?
Yes. CultureMonkey can route a candidate survey to the hiring manager instead of the candidate. The platform checks joining dates daily and sends to the hiring manager mapped to that candidate on the day their new hire starts, so you capture feedback on the search and the process alongside candidate sentiment. That gives talent teams both sides of the same hire.
How is access to candidate data controlled?
Access is role-based. Super admins see every candidate survey, setting, and report across the organization. Sub admins are scoped to only the surveys, teams, and candidate populations they are explicitly assigned. Hiring managers receive routed candidate surveys and see results for their own hiring only. On top of that, a candidate reporting threshold, set separately from the employee one, hides any cut that falls below it.
Does the candidate module integrate with our ATS or HRIS?
Yes. A candidate ID is exposed across the UI and returned via API for reliable matching with your applicant tracking system or HRIS. It plugs into the same integrations as the rest of the platform, such as the Workday integration, and hiring manager surveys are scheduled to include candidate data synced from your systems.
When should you send a candidate experience survey?
Send a short survey at each decision point rather than one long survey at the end: after application, after each interview stage, after the offer decision including candidates who were rejected or declined, and at the handoff into onboarding. Stage-triggered surveys tie feedback to a specific step, which is what makes the results fixable.
What questions should a candidate experience survey ask?
Keep each stage survey short and specific to what the candidate just experienced: clarity of the role and process, speed and responsiveness, fairness of the assessment, and quality of communication. CultureMonkey pairs a reusable survey template library with research-backed question design, so each stage has a question set rather than a generic form.
Can rejected candidates be surveyed?
Yes. Surveys can be routed at the offer stage to everyone who reached it, including candidates who were rejected or who declined an offer. Those responses are usually the most diagnostic, because they surface the friction that costs you acceptances, and they stay subject to the same candidate reporting threshold as every other cut.
How do candidate surveys reach candidates in different countries and languages?
Candidate surveys ship in 100+ languages and go out over the same multilingual, omni-channel delivery as employee surveys, including email, WhatsApp and SMS. That matters for high-volume and frontline hiring, where many candidates never use a corporate email address during the process.
What analytics are available for candidate surveys?
The candidate lifecycle analytics dashboard offers configurable score-card dimensions such as job, hiring manager, primary recruiter, and location. A filterable candidate heatmap breaks results down by job, job family, job profile, primary recruiter, hiring manager, and grade, and Silent Candidates surfaces everyone who has not responded yet.