← Customer Stories

How StudyIn transformed employee engagement with CultureMonkey

7.9Overall Engagement Score
93.9%Survey Participation Rate
70.6%Highly Engaged Employees
16.65eNPS — First Survey Baseline
Written by
Athira VS
Athira VS
A product marketer crafting stories from insights at CultureMonkey.
CultureMonkey
90+ articles published
LinkedIn
Data verified by
People Science Team
Research team analyzing engagement across industries and regions.
CultureMonkey Research
50+ industries benchmarked
Contributed by
Shiwali Arora
Shiwali Arora
People leader building engagement programs for globally distributed education workforces.
SI-Global

⚡ TL;DR

  • StudyIn came to CultureMonkey with no engagement layer, no baseline score, and no prior survey history.
  • Darwinbox integration ensured employee data and reporting lines flowed directly into CultureMonkey with zero manual effort.
  • 93.9% HR survey participation rate sustained across a globally distributed workforce without any manual HR intervention.
  • 7-day, 30-day, 90-day, and exit surveys now trigger automatically for every new joiner.
  • StudyIn's engagement drivers outperform the Education Consulting industry benchmark across management, wellness, and recognition.

Why StudyIn needed a continuous employee listening strategy

No engagement infrastructure to build on

StudyIn had just onboarded Darwinbox but had no engagement layer, no baseline score, and no mechanism to connect feedback to decisions at scale. The People team needed a platform that could integrate natively with their HRMS from day one.

A fast-growing company with counsellors spread across 40+ countries

With 100+ offices across 40+ countries, manual employee engagement survey coordination was impossible. A consistent continuous listening program demanded the right platform from the very start.

No visibility into the employee journey from onboarding to exit

Without employee lifecycle surveys, early disengagement signals were invisible to HR and leadership. Retention decisions were being made without real data across any geography.

How CultureMonkey built a continuous listening program for StudyIn

Darwinbox integration: seamless data flow from day one

CultureMonkey's Darwinbox integration pulled reporting lines, locations, and tenure directly — no uploads, no lag, no manual effort required. Employee data flowed automatically from the HRMS into CultureMonkey.

From zero to a fully structured, continuous listening calendar

StudyIn moved from zero to a full calendar — employee engagement surveys, pulse surveys, and employee lifecycle surveys — all running simultaneously through a single analytics layer.

With the integration of CultureMonkey into our HRMS portal, we've been able to adopt a continuous listening approach, capturing real-time feedback and responding quickly to emerging employee needs.

Shiwali AroraShiwali Arora, Head of People & Culture, SI-Global

Automated lifecycle surveys for every new joiner globally

7-day, 30-day, 90-day, and exit surveys were configured once, then automated — triggering for every new joiner globally without any manual HR intervention.

Multi-channel, multilingual survey delivery

Surveys reached employees via email and WhatsApp, with multilingual support including Indonesian, requiring no login and just one click on any device. Accessibility was built into every touchpoint.

Build a continuous listening program from day one

See how CultureMonkey integrates with your HRMS to deliver real-time engagement insight across every location and language.

What StudyIn achieved with continuous listening

7.9Engagement ScoreAchieved within eight months — highly engaged employees rose from 68.4% to 70.6%
93.9%Participation RateSustained above 92% every cycle without manual HR effort across a globally distributed workforce
16.65First-Survey eNPSAchieved on the very first survey with no prior engagement program or baseline to build from
8.5Management Score1.1 points above the Education Consulting industry benchmark — strongest driver of all

StudyIn vs. Education Consulting Industry Benchmark

DriverStudyIn ScoreIndustry Benchmark
Management8.57.4
Work Life Balance8.06.8
Wellness7.66.6
Recognition7.86.9
Leadership7.97.2
Communication7.77.0

Achieving over 90% participation in our engagement surveys is something we're really proud of, and it comes down to trust, transparency, and action. Employees engage when they feel confident that their feedback is anonymous and will be taken seriously.

Shiwali AroraShiwali Arora, Head of People & Culture, SI-Global

Across all 12 drivers in the 2025 survey, StudyIn beats the industry norm. Lifecycle surveys now run automatically via Darwinbox — giving People teams real-time visibility from onboarding to exit globally. What started as a listening infrastructure project became a sustained competitive advantage for employee experience.

Ready to write your own success story?

Join hundreds of organizations that use CultureMonkey to understand, measure, and improve employee engagement at every level.