Education Employee Engagement and eNPS Benchmark 2026
Education employees score 6.98 out of 10 on engagement in CultureMonkey's 2026 benchmark, 14th of the 14 industries with a full driver breakdown and below the 8.05 all-company average. Average eNPS is −24 (negative zone).
Drivers and regions appear here only when at least 3 companies in education have data for them, so this page can list fewer than the all-industry tables. Rankings cover the 14 industries with a full driver breakdown.
School and education employee engagement at a glance
- Among the education organizations we survey, average eNPS is −24, the only negative average of the 14 industries in this breakdown. The median organization sits at +4.
- Every driver with enough answers to report is below the all-company score. Work-Life Balance trails by 1.61, the widest gap of any industry and driver in this breakdown.
- Among the education organizations we survey, North America scores 6.54, the lowest regional score of the 14 industries in this breakdown.
Where education eNPS sits on the zone scale
Where school and education employees rate their workplace highest
- Purpose Alignment is the highest-rated area for school and education employees. It scores 7.65, 0.78 below the all-company Purpose Alignment score of 8.43.
- Management is the second highest-rated area across education organizations. It scores 7.53, 0.73 below the all-company Management score of 8.26.
Education's highest-rated areas, each against the all-company score
Where school and education engagement falls short
- Work-Life Balance is the lowest-rated area and the widest gap in this breakdown. It scores 6.05, 1.61 below the all-company Work-Life Balance score of 7.66.
- Growth & Development is the second-lowest area for education employees. It scores 6.47, 1.42 below the all-company Growth & Development score of 7.89.
- Recognition completes the three lowest-rated areas for schools and universities. It scores 6.74, 0.89 below the all-company Recognition score of 7.63.
Education's three lowest-rated areas measured against all companies
See which of the 22 drivers move eNPS most across companies.
Ranked above: Telecommunications (7.55)
Questions about school and education employee engagement
What is the average employee engagement score in schools and education?
Education employees score 6.98 out of 10 on engagement in CultureMonkey's 2026 benchmark, below the 8.05 all-company average. Education organizations in the top quartile start at 7.59.
What is a good eNPS for schools and education organizations?
Among the education organizations we survey, average eNPS is −24, the only negative average of the 14 industries in this breakdown, which means detractors outnumber promoters. The median organization sits at +4, and the all-company median is +26.
What do school and education employees rate lowest?
Of the drivers with enough answers to report, education employees rate Work-Life Balance lowest at 6.05, then Growth & Development at 6.47 and Recognition at 6.74. All three sit below the all-company scores.
What do school and education employees rate highest?
Of the drivers with enough answers to report, education employees rate Purpose Alignment highest at 7.65, followed by Management at 7.53. Both are the highest-rated areas yet still sit below the all-company scores.
How engaged are teachers and school staff?
CultureMonkey reports education as one industry rather than by job role. Education employees score 6.98 out of 10, 14th of the 14 industries with a full driver breakdown, with an average eNPS of −24.
What engagement score puts a school or education organization in the top quartile?
Top-quartile education organizations start at 7.59 out of 10, against an industry score of 6.98. The percentile calculator shows where your own score ranks.
How engaged are school employees in North America?
Among the education organizations we survey, North America scores 6.54, the lowest regional score of the 14 industries in this breakdown.
How does education rate work-life balance?
Work-Life Balance scores 6.05 in education, 1.61 below the all-company score of 7.66, the widest gap of any industry and driver in this breakdown.
Schools carry the hardest numbers in this benchmark. Yours do not have to
Put your own engagement score and eNPS beside the Education figures in the CultureMonkey Employee Engagement Benchmarks, then turn the lowest-rated area, Work-Life Balance, into an action plan your managers can run.
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