Employee Net Promoter Score benchmarks

In CultureMonkey's Q2 2026 benchmarks the median eNPS is +27. Common practice reads 10 to 30 as good, 30 to 50 as strong and 50 and above as excellent, so the typical benchmark company sits in the good zone. The top quartile of CultureMonkey's benchmark companies scores above +44, and the top decile above +56.

eNPS asks how likely an employee is to recommend the company as a place to work, on 0 to 10. Promoters (9 to 10) minus detractors (0 to 6), as percentages, gives a score from −100 to +100. CultureMonkey computes it per company and reports the distribution across companies.

Energy has the highest eNPS of all 18 industries in CultureMonkey's Q2 2026 data at +56, followed by Mining at +41. The lowest is Education at −24.

In CultureMonkey's Q2 2026 benchmarks the top quartile of companies starts at +44 and the top 10% start at +56, on the −100..+100 scale. The median company sits at +27. Percentiles are computed across companies, each contributing one eNPS value, so these thresholds describe where an employer ranks among peer employers.

It happens: the 10th percentile of companies in CultureMonkey's Q2 2026 benchmarks sits at −2, so roughly one company in ten scores at or below zero, meaning detractors outnumber promoters. It is a starting point rather than a verdict, and the drivers most closely tied to advocacy are ranked on the driver page.

Mostly, yes. Across the 27 industry, region and company-size segments in CultureMonkey's data the correlation between engagement (0-10) and eNPS is r = 0.85. They remain different instruments, engagement is a composite of drivers, eNPS is willingness to recommend, so both are reported side by side rather than combined.