Logistics and Transportation Employee Engagement and eNPS Benchmark 2026

Logistics and Transportation employees score 7.95 out of 10 on engagement in CultureMonkey's 2026 benchmark, 9th of the 14 industries with a full driver breakdown and below the 8.05 all-company average. Average eNPS is +14 (good zone).

Q3 2026 EditionBased on ~656,000 survey answers.Last updated: October 2026

Drivers and regions appear here only when at least 3 companies in logistics and transportation have data for them, so this page can list fewer than the all-industry tables. Rankings cover the 14 industries with a full driver breakdown.

SNAPSHOT

Logistics and transportation employee engagement at a glance

Engagement score
7.95 / 10
Average eNPS
+14
Top quartile starts at
8.11

Management scores 7.43, 0.83 below the all-company score, the widest Management gap of the 14 industries in this breakdown.

STRENGTHS

Where logistics and transportation employees rate their workplace highest

  • Social Connection is the highest-rated area for logistics and transportation employees. It scores 8.27, 0.09 below the all-company Social Connection score of 8.36.
  • Innovation is the second highest-rated area for logistics teams. It scores 8.18, 0.04 above the all-company Innovation score of 8.14.

See where every industry ranks, driver by driver.

GAPS

Where logistics and transportation engagement falls short

  • Rewards is the lowest-rated area for logistics and transportation employees. It scores 7.20, still 0.06 above the all-company Rewards score of 7.14.
  • Management shows the widest gap below all companies for logistics. It scores 7.43, 0.83 below the all-company Management score of 8.26.
  • Recognition is the third lowest-rated area for logistics and transportation. It scores 7.47, 0.16 below the all-company Recognition score of 7.63.

Management: logistics and transportation vs all companies

Logistics and Transportation7.43
All companies8.26
6.00Driver score, 0 to 10 scale, axis truncated10.00
Logistics and transportation scores 7.43 on Management against 8.26 across all companies.

Reach logistics and transportation teams without company email using frontline surveys.

REGIONS

Logistics and transportation employee engagement by region

See engagement by region across every industry.

Ranked above: Manufacturing (7.98)Ranked below: Food and Beverage (7.91)

QUESTIONS

Questions about logistics and transportation employee engagement

What is the average employee engagement score in logistics and transportation?

Logistics and transportation employees score 7.95 out of 10 on engagement in CultureMonkey's 2026 benchmark, below the 8.05 all-company average. Logistics and transportation companies in the top quartile start at 8.11.

What is a good eNPS for logistics and transportation companies?

Logistics and transportation's average eNPS is +14, in the good zone, which runs from 10 to 30. The all-company median is +26.

What do logistics and transportation employees rate lowest?

Of the drivers with enough answers to report, logistics and transportation employees rate Rewards lowest at 7.20, then Management at 7.43 and Recognition at 7.47. Rewards sits above the all-company score, while Management and Recognition sit below.

What do logistics and transportation employees rate highest?

Of the drivers with enough answers to report, logistics and transportation employees rate Social Connection highest at 8.27, followed by Innovation at 8.18. Innovation sits above the all-company score, while Social Connection sits below.

How engaged are warehouse workers and drivers?

CultureMonkey reports logistics and transportation as one industry rather than by job role. Logistics and transportation employees score 7.95 out of 10, 9th of the 14 industries with a full driver breakdown, with an average eNPS of +14.

What engagement score puts a logistics or transportation company in the top quartile?

Top-quartile logistics and transportation companies start at 8.11 out of 10, against an industry score of 7.95. The percentile calculator shows where your own score ranks.

Which region has the highest logistics and transportation employee engagement?

Middle East and Africa leads at 8.31 and Europe is lowest at 7.55, across all five reported regions.

How do logistics employees rate management?

Management scores 7.43 in logistics and transportation, 0.83 below the all-company score of 8.26, the widest Management gap of the 14 industries in this breakdown.

Get started

Drivers and warehouse teams rarely rate management well. Yours can

Put your own engagement score and eNPS beside the Logistics and Transportation figures in the CultureMonkey Employee Engagement Benchmarks, then turn the lowest-rated area, Rewards, into an action plan your managers can run.

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