Creative and Media Employee Engagement and eNPS Benchmark 2026
Creative and Media employees score 7.67 out of 10 on engagement in CultureMonkey's 2026 benchmark, 12th of the 14 industries with a full driver breakdown and below the 8.05 all-company average. Average eNPS is +22 (good zone).
Drivers and regions appear here only when at least 3 companies in creative and media have data for them, so this page can list fewer than the all-industry tables. Rankings cover the 14 industries with a full driver breakdown.
Creative and media employee engagement at a glance
Widest spread of the 14 industries in this breakdown: the bottom 10% of companies sit below 6.34 and the top 10% start at 8.72.
How widely creative and media companies vary
Where creative and media employees rate their workplace highest
- Meaningful Work is the highest-rated area for creative and media employees. It scores 8.76, 0.51 above the all-company Meaningful Work score of 8.25.
- Autonomy comes second, with employees across agencies and media companies rating it highly. It scores 8.62, 0.40 above the all-company Autonomy score of 8.22.
Creative and Media's highest-rated areas, from the all-company score to Creative and Media
Where creative and media engagement falls short
- Rewards is the lowest-rated area for creative and media employees. It scores 7.02, 0.12 below the all-company Rewards score of 7.14.
- Work-Life Balance is the second-lowest area across creative and media companies. It scores 7.29, 0.37 below the all-company Work-Life Balance score of 7.66.
- Work Environment completes the three lowest-rated areas for creative and media. It scores 7.35, 0.75 below the all-company Work Environment score of 8.10.
How far Creative and Media's three lowest-rated areas sit from the all-company score
See which of the 22 drivers move eNPS most across companies.
Creative and media employee engagement by region
Creative and Media engagement by region, ranked
See engagement by region across every industry.
Ranked above: Agriculture (7.68)Ranked below: Telecommunications (7.55)
Questions about creative and media employee engagement
What is the average employee engagement score in creative and media?
Creative and media employees score 7.67 out of 10 on engagement in CultureMonkey's 2026 benchmark, below the 8.05 all-company average. Creative and media companies in the top quartile start at 8.19.
What is a good eNPS for creative and media companies?
Creative and media's average eNPS is +22, in the good zone, which runs from 10 to 30. The all-company median is +26.
What do creative and media employees rate lowest?
Of the drivers with enough answers to report, creative and media employees rate Rewards lowest at 7.02, then Work-Life Balance at 7.29 and Work Environment at 7.35. All three sit below the all-company scores.
What do creative and media employees rate highest?
Of the drivers with enough answers to report, creative and media employees rate Meaningful Work highest at 8.76, followed by Autonomy at 8.62. Both sit above the all-company scores.
How engaged are agency and media employees?
Creative and media employees score 7.67 out of 10, 12th of the 14 industries with a full driver breakdown, with an average eNPS of +22.
What engagement score puts a creative or media company in the top quartile?
Top-quartile creative and media companies start at 8.19 out of 10, against an industry score of 7.67. The percentile calculator shows where your own score ranks.
Which region has the highest creative and media employee engagement?
APAC leads at 7.97 and Europe is lowest at 7.34, out of the four regions with enough answers to report for creative and media.
How much does engagement vary between creative and media companies?
More than in any of the 14 industries in this breakdown. The bottom 10% of companies sit below 6.34 and the top 10% start at 8.72, around an industry score of 7.67.
Agencies vary more than any other industry. Find out which half you are in
Put your own engagement score and eNPS beside the Creative and Media figures in the CultureMonkey Employee Engagement Benchmarks, then turn the lowest-rated area, Rewards, into an action plan your managers can run.
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