Healthcare Employee Engagement and eNPS Benchmark 2026
Healthcare employees score 8.18 out of 10 on engagement in CultureMonkey's 2026 benchmark, 3rd of the 14 industries with a full driver breakdown and above the 8.05 all-company average. Average eNPS is +24 (good zone).
Drivers and regions appear here only when at least 3 companies in healthcare have data for them, so this page can list fewer than the all-industry tables. Rankings cover the 14 industries with a full driver breakdown.
Healthcare employee engagement at a glance
- Recognition scores 7.09, 0.54 below the all-company score, healthcare's widest gap below all companies.
- Europe (7.32) trails every other region by about 1 point.
Where healthcare employees rate their workplace highest
- Job Satisfaction is the highest-rated area for healthcare employees. It scores 8.75, 0.44 above the all-company Job Satisfaction score of 8.31.
- Manager Support follows, with healthcare teams rating their managers well. It scores 8.54, 0.22 above the all-company Manager Support score of 8.32.
Healthcare's highest-rated areas beside the all-company score
Where healthcare employee engagement falls short
- Rewards is the lowest-rated area for employees across healthcare organizations. It scores 6.99, 0.15 below the all-company Rewards score of 7.14.
- Recognition shows the widest gap below all companies across healthcare organizations. It scores 7.09, 0.54 below the all-company Recognition score of 7.63.
- Communication is the third area where healthcare trails all companies. It scores 7.71, 0.23 below the all-company Communication score of 7.94.
Healthcare's three lowest-rated areas measured against all companies
Recognition: healthcare vs all companies
Communication has the strongest link to eNPS of all 22 drivers (0.54), so it is the highest-payoff fix.
Reach healthcare teams without company email using frontline surveys.
How healthcare employee engagement varies by region
Healthcare engagement in every region with enough answers to report
See engagement by region across every industry.
Ranked above: Finance (8.25)Ranked below: Technology (8.05)
Common questions about healthcare employee engagement
What is the average employee engagement score in healthcare?
Healthcare employees score 8.18 out of 10 on engagement in CultureMonkey's 2026 benchmark, above the 8.05 all-company average. Healthcare organizations in the top quartile start at 8.41.
What is a good eNPS for healthcare organizations?
Healthcare's average eNPS is +24, in the good zone, which runs from 10 to 30. The all-company median is +26.
What do healthcare employees rate lowest?
Of the drivers with enough answers to report, healthcare employees rate Rewards lowest at 6.99, then Recognition at 7.09 and Communication at 7.71. All three sit below the all-company scores. Communication has the strongest link to eNPS of all 22 drivers (0.54), so it is the highest-payoff fix.
What do healthcare employees rate highest?
Of the drivers with enough answers to report, healthcare employees rate Job Satisfaction highest at 8.75, followed by Manager Support at 8.54. Both sit above the all-company scores.
How engaged are nurses and hospital staff?
CultureMonkey reports healthcare as one industry rather than by job role. Healthcare employees score 8.18 out of 10, 3rd of the 14 industries with a full driver breakdown, with an average eNPS of +24.
What engagement score puts a healthcare organization in the top quartile?
Top-quartile healthcare organizations start at 8.41 out of 10, against an industry score of 8.18. The percentile calculator shows where your own score ranks.
Which region has the highest healthcare employee engagement?
APAC leads at 8.33 and Europe is lowest at 7.32, out of the four regions with enough answers to report for healthcare.
How do healthcare workers rate recognition?
Recognition scores 7.09 in healthcare, 0.54 below the all-company Recognition score of 7.63, the widest gap below all companies of any driver reported for the industry.
Recognition is healthcare's weak point. Check whether it is yours
Put your own engagement score and eNPS beside the Healthcare figures in the CultureMonkey Employee Engagement Benchmarks, then turn the lowest-rated area, Rewards, into an action plan your managers can run.
See how CultureMonkey works for healthcare teams.
Book a free, no-obligation product demo call with our experts.