Finance Employee Engagement and eNPS Benchmark 2026
Finance employees score 8.25 out of 10 on engagement in CultureMonkey's 2026 benchmark, 2nd of the 14 industries with a full driver breakdown and above the 8.05 all-company average. Average eNPS is +33 (strong zone).
Drivers and regions appear here only when at least 3 companies in finance have data for them, so this page can list fewer than the all-industry tables. Rankings cover the 14 industries with a full driver breakdown.
Banking and financial services employee engagement at a glance
Highest average eNPS of the 14 industries in this breakdown (+33).
Where finance eNPS sits on the zone scale
What banking and financial services employees rate highest
- Onboarding is the highest-rated area for bank and financial services employees. It scores 8.86, 0.07 below the all-company Onboarding score of 8.93.
- Culture is the second-highest rated area across financial services firms. It scores 8.43, 0.12 above the all-company Culture score of 8.31.
Finance's highest-rated areas, from the all-company score to Finance
Where banking and financial services engagement falls short
- Rewards is the lowest-rated area for banking and financial services teams. It scores 7.45, still 0.31 above the all-company Rewards score of 7.14.
- Work-Life Balance is the second lowest-rated area for financial services employees. It scores 7.67, still 0.01 above the all-company Work-Life Balance score of 7.66.
- Wellness is the only one of the three that trails all companies. It scores 7.85, 0.03 below the all-company Wellness score of 7.88.
Finance's three lowest-rated areas, each against the all-company score
See which of the 22 drivers move eNPS most across companies.
Banking and financial services employee engagement by region
Finance engagement by region, highest first
See engagement by region across every industry.
Ranked above: Hospitality (8.29)Ranked below: Healthcare (8.18)
Questions about banking and financial services employee engagement
What is the average employee engagement score in banking and financial services?
Finance employees score 8.25 out of 10 on engagement in CultureMonkey's 2026 benchmark, above the 8.05 all-company average. Finance companies in the top quartile start at 8.49.
What is a good eNPS for banks and financial services firms?
Finance's average eNPS is +33, in the strong zone and above the 10 to 30 good range. The all-company median is +26.
What do banking and financial services employees rate lowest?
Of the drivers with enough answers to report, finance employees rate Rewards lowest at 7.45, then Work-Life Balance at 7.67 and Wellness at 7.85. Rewards and Work-Life Balance sit above the all-company scores, while Wellness sits below.
What do banking and financial services employees rate highest?
Of the drivers with enough answers to report, finance employees rate Onboarding highest at 8.86, followed by Culture at 8.43. Culture sits above the all-company score, while Onboarding sits below.
How engaged are bank and financial services employees?
Finance employees score 8.25 out of 10, 2nd of the 14 industries with a full driver breakdown, with an average eNPS of +33.
What engagement score puts a bank or financial services firm in the top quartile?
Top-quartile finance companies start at 8.49 out of 10, against an industry score of 8.25. The percentile calculator shows where your own score ranks.
Which region has the highest banking and financial services employee engagement?
APAC leads at 8.28 and Europe is lowest at 7.73, out of the three regions with enough answers to report for finance.
How does finance eNPS compare with other industries?
At +33, finance has the highest average eNPS of the 14 industries in this breakdown, in the strong zone and above the all-company median of +26.
Strong eNPS is easy to lose. Find out what is holding yours up
Put your own engagement score and eNPS beside the Finance figures in the CultureMonkey Employee Engagement Benchmarks, then turn the lowest-rated area, Rewards, into an action plan your managers can run.
See how CultureMonkey works for banking and financial services teams.
Book a free, no-obligation product demo call with our experts.