Professional Services Employee Engagement and eNPS Benchmark 2026
Professional Services employees score 7.99 out of 10 on engagement in CultureMonkey's 2026 benchmark, 7th of the 14 industries with a full driver breakdown and below the 8.05 all-company average. Average eNPS is +25 (good zone).
Drivers and regions appear here only when at least 3 companies in professional services have data for them, so this page can list fewer than the all-industry tables. Rankings cover the 14 industries with a full driver breakdown.
Professional services and consulting employee engagement at a glance
What professional services and consulting employees rate highest
- Manager Support is the highest-rated area for professional services employees. It scores 8.44, 0.12 above the all-company Manager Support score of 8.32.
- Culture follows closely across consulting and professional services firms. It scores 8.39, 0.08 above the all-company Culture score of 8.31.
Professional Services' highest-rated areas measured against all companies
Where professional services and consulting engagement falls short
- Rewards is the lowest-rated area for professional services employees. It scores 6.97, 0.17 below the all-company Rewards score of 7.14.
- Recognition is the second-lowest area for professional services firms. It scores 7.56, 0.07 below the all-company Recognition score of 7.63.
- Wellness completes the three lowest-rated areas for professional services firms. It scores 7.57, 0.31 below the all-company Wellness score of 7.88.
Professional Services' three lowest-rated areas beside the all-company score
See which of the 22 drivers move eNPS most across companies.
Professional services and consulting employee engagement by region
Professional services engagement across regions
See engagement by region across every industry.
Ranked above: Construction and Heavy Industry (8.00)Ranked below: Manufacturing (7.98)
Questions about professional services and consulting employee engagement
What is the average employee engagement score in professional services and consulting?
Professional services employees score 7.99 out of 10 on engagement in CultureMonkey's 2026 benchmark, below the 8.05 all-company average. Professional services firms in the top quartile start at 8.31.
What is a good eNPS for professional services and consulting firms?
Professional services's average eNPS is +25, in the good zone, which runs from 10 to 30. The all-company median is +26.
What do professional services and consulting employees rate lowest?
Of the drivers with enough answers to report, professional services employees rate Rewards lowest at 6.97, then Recognition at 7.56 and Wellness at 7.57. All three sit below the all-company scores.
What do professional services and consulting employees rate highest?
Of the drivers with enough answers to report, professional services employees rate Manager Support highest at 8.44, followed by Culture at 8.39. Both sit above the all-company scores.
How engaged are consultants and professional services staff?
CultureMonkey reports professional services as one industry rather than by job role. Professional services employees score 7.99 out of 10, 7th of the 14 industries with a full driver breakdown, with an average eNPS of +25.
What engagement score puts a professional services firm in the top quartile?
Top-quartile professional services firms start at 8.31 out of 10, against an industry score of 7.99. The percentile calculator shows where your own score ranks.
Which region has the highest professional services and consulting employee engagement?
Latin America leads at 8.59 and Europe is lowest at 7.57, across all five reported regions.
Do professional services employees rate their managers well?
Yes. Manager Support is the industry's highest-rated area at 8.44, 0.12 above the all-company score of 8.32, with Culture close behind at 8.39.
Good managers, thin rewards. Find out where your firm sits
Put your own engagement score and eNPS beside the Professional Services figures in the CultureMonkey Employee Engagement Benchmarks, then turn the lowest-rated area, Rewards, into an action plan your managers can run.
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