Speak Up
Anonymous conversations and whistle-blowing.
14 articlesAll Speak Up articles
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For employees
- Access the Speak Up portalA step-by-step guide for employees on how to reach the confidential Speak Up reporting portal, fill in the intake form, and submit a concern securely.
- Raise an anonymous or identified caseHow to choose between reporting anonymously and sharing your identity in Speak Up, what each choice means for follow-up, and how to keep getting updates even while you stay anonymous.
Case management
- Add case notes and message the reporterHow Speak Up separates investigator-only internal notes from the anonymous two-way message channel with the reporter, exactly who can see what, and how the reporter replies without revealing their identity.
- Assign cases to investigatorsHow to route a Speak Up case to the right handler - assigning an investigator, reassigning, avoiding conflicts of interest, and understanding what the assignee can see.
- Attach files to a caseHow evidence and documents get attached to a Speak Up case - who can upload, the file types and limits, how files are scanned and served, and how attachments respect reporter anonymity.
- Transition a case through stagesHow a case manager moves a Speak Up case through its workflow - changing the stage, what the system records automatically, the immutable audit trail every move creates, and which notifications go out to the reporter.
Settings
- Configure case categories in Speak UpSet up the categories reporters choose from when filing a Speak Up report - harassment, fraud, safety, and more - and learn how those categories drive risk levels, intake questions, and automatic routing to the right investigator.
- Configure roles, access and trust copyHow to control who can manage Speak Up cases and what they can see, and how to edit the reporter-facing trust and reassurance copy on your portal.
- Enable and configure the Speak Up portalHow to turn on the Speak Up whistleblowing module, set up the reporter intake form and portal branding, and publish the QR code and reporter link so employees can raise concerns safely.
- Set SLA targets for Speak Up casesHow Speak Up uses acknowledgment and resolution SLA targets to set due dates on every case, what counts as overdue, and where those timelines show up for your case team and reporters.