Sending & Reminders
Launch surveys and nudge non-responders.
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Invitations
- Create and share survey links and QR codesHow to generate a shareable survey link and QR code in CultureMonkey, run a QR-only survey for deskless and frontline teams, understand how identity and anonymity work with open links, and know when reminders do and don't apply.
- Schedule and send survey invitationsHow to set when the first survey invitation goes out in CultureMonkey - sending immediately versus scheduling a start date and time, how timezones are handled, setting the end date, and exactly what recipients receive.
Channels
- Distribution channels overviewCompare the five ways CultureMonkey delivers surveys - email, SMS, WhatsApp, Slack, and Microsoft Teams - what each is best for, what it takes to enable it, how anonymity works on each, and how to choose the right channel for your workforce.
- Send surveys via emailHow email survey invitations are set up and sent in CultureMonkey - choosing email as the launch channel, picking the launch template, controlling the sender and reply-to address, what the recipient actually receives, and the deliverability basics that get your invitations into inboxes.
- Send surveys via Microsoft TeamsHow to connect the CultureMonkey app for Microsoft Teams, how employees are matched by email, how the survey arrives as a private bot message, how to enable Teams for a survey, and how anonymity is protected.
- Send surveys via SlackHow to deliver CultureMonkey surveys inside Slack - connecting your workspace, how employees are matched by email, how the survey lands as a direct message from the CultureMonkey bot, enabling Slack on a survey, and why responses stay anonymous.
- Send surveys via SMSHow to deliver survey links over SMS in CultureMonkey - what you need to set up first, how to enable SMS for a survey, custom message content, character and link considerations, and how anonymity is preserved.
- Send surveys via WhatsAppHow to distribute CultureMonkey surveys over WhatsApp - the phone number and WhatsApp Business setup you need, how it gets enabled for a survey, what the messages say, and how anonymity is preserved.
Participation
- Identify and follow up with non-respondersHow to find who hasn't answered your survey and nudge them to participate, without ever seeing their answers or breaking anonymity.
- Track participation in real timeHow to watch a live survey fill up in CultureMonkey - where the Participation view lives, what sent, received, and rate really mean, how to slice by team or demographic, and why the anonymity threshold sometimes hides a number.
Best practices
Reminders
- Schedule a one-time reminderHow to set a single scheduled reminder for people who haven't responded to a survey - when it sends, who it reaches, which channel it uses, and what the message says.
- Send a manual reminder across channelsHow to trigger an on-demand survey reminder for non-responders, where the button lives, the short processing delay, which channels you can use, and the one-per-day guard that keeps you from over-nudging.
- Set up recurring remindersA step-by-step guide to configuring reminders that repeat on the weekdays and channels you choose - how to pick your days, how the schedule advances one step ahead, what time reminders go out, and how they stop automatically when the survey closes.
- Understand multi-channel remindersHow CultureMonkey sends survey reminders across Email, SMS, Slack, WhatsApp and Teams - which channels support reminders, how non-responders are targeted, the one-per-day guardrail, and how your channel choice shapes every nudge that goes out.